{"id":169118,"date":"2021-02-24T16:06:45","date_gmt":"2021-02-24T14:06:45","guid":{"rendered":"https:\/\/www2.infobip.com\/products\/conversations"},"modified":"2022-04-20T09:25:22","modified_gmt":"2022-04-20T07:25:22","slug":"conversations","status":"publish","type":"products","link":"https:\/\/www2.infobip.com\/tr\/conversations","title":{"rendered":"Conversations"},"content":{"rendered":"\n
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\n\t\t\t\t\tConversations\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t\u0130leti\u015fim Kanallar\u0131n\u0131z\u0131 Tek Bir Platformda Toplay\u0131n\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\tM\u00fc\u015fterileriniz ile Email, Chat Uygulamalar\u0131 Live Chat, Video G\u00f6r\u00fc\u015fmeleri, Sosyal Medya ve daha bir \u00e7ok kanal \u00fczerinden ileti\u015fime ge\u00e7in.\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n

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\n M\u00dc\u015eTERI DENEYIMI <\/p>\n \n \n

\n H\u0131zl\u0131 Destek <\/h3>\n \n \n

\n M\u00fc\u015fterileriniz ile onlar\u0131n kullanmay\u0131 tercih etti\u011fi ileti\u015fim kanallar\u0131 \u00fczerinden ileti\u015fime ge\u00e7in. \u0130leti\u015fim kanallar\u0131n\u0131z\u0131 b\u00fct\u00fcnle\u015ftirin ve M\u00fc\u015fteri memnuniyeti artt\u0131ran muhte\u015fem bir M\u00fc\u015fteri deneyimi elde edin. <\/p>\n \n <\/div>\n \n \n

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\n \u00c7ALI\u015eAN DENEYIMI <\/p>\n \n \n

\n Mutlu \u00c7al\u0131\u015fanlar- Mutlu M\u00fc\u015fteriler <\/h3>\n \n \n

\n Ekibinizi ihtiya\u00e7lar\u0131 olan her bilgiye en kolay ula\u015facaklar\u0131 \u015fekilde destekleyin. Tek bir platformda t\u00fcm \u00e7\u00f6z\u00fcmlere sahip olarak \u00e7al\u0131\u015fan performans\u0131n\u0131 ve deneyimini iyile\u015ftirin. <\/p>\n \n <\/div>\n \n \n

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\n MALIYET OPTIMIZASYONU <\/p>\n \n \n

\n \u0130\u015f Ak\u0131\u015f\u0131n\u0131z\u0131 Organize Edin <\/h3>\n \n \n

\n \u0130\u015finizi ve operasyonunuzu geli\u015ftirmek i\u00e7in kesin bilgi ve i\u00e7 g\u00f6r\u00fcleri kullan\u0131n. Tekrar eden g\u00f6revleri kolay i\u015f ak\u0131\u015f\u0131 kurulumlar\u0131 ile otomatize edin. M\u00fc\u015fterilerinizi direkt temsilci panelinize ba\u011flayarak \u00e7\u00f6z\u00fcm s\u00fcresini d\u00fc\u015f\u00fcr\u00fcn. <\/p>\n \n <\/div>\n \n \n

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\n ESNEKLIK VE RAPORLAMA <\/p>\n \n \n

\n \u0130stedi\u011finiz Her Yerden \u00c7al\u0131\u015fabilin <\/h3>\n \n \n

\n H\u0131zl\u0131 enterasyon, kolay kullan\u0131m ve raporlama. M\u00fc\u015fteri temsilcileriniz ve saha destek personeliniz m\u00fc\u015fteri deste\u011fini hem bilgisayarlar\u0131n\u0131 kullanarak hem de Infobip Conversations mobil uygulamas\u0131 ile sa\u011flayabilirler. <\/p>\n \n <\/div>\n \n \n

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\n \"\"\n <\/figure>\n \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n <\/div>\n \n <\/div>\n \n\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n \n <\/div>\n \n <\/div>\n \n \n
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\n\t\t\t\t\t\t\t\t\t\t\n \n<\/svg> <\/div>\n \n \n

\n “Conversations \u00e7\u00f6z\u00fcm merkezi platformu ile NPS skorumuzu 19% artt\u0131rd\u0131k ve maliyetimizi 10 kat d\u00fc\u015f\u00fcrd\u00fck. M\u00fc\u015fterilerimiz yeni ileti\u015fim kanallar\u0131na bay\u0131ld\u0131lar ve di\u011fer anl\u0131k konu\u015fma kanallar\u0131na oranla 4 kat daha fazla kullanmaya ba\u015flad\u0131lar.” <\/h4>\n \n \n

\n \u2014 Ilya Schirov, Senior Vice President <\/p>\n \n \n <\/div>\n \n \n

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\n\t\t\t\t\t\t\t\t\t\t\n \n<\/svg> <\/div>\n \n \n

\n \u201cInfobip Conversations platformu i\u015flerimizi global pandemic s\u0131ras\u0131nda b\u00fcy\u00fctmemize yard\u0131mc\u0131 oldu. M\u00fc\u015fterilerimiz h\u0131zl\u0131 ve kolay m\u00fc\u015fteri servisimizden memnun kald\u0131 ve m\u00fc\u015fteri temsilcilerimiz kullan\u0131m\u0131 ve kurulumu kolay \u00e7\u00f6z\u00fcm ile daha mutlu oldular. \u201c <\/h4>\n \n \n

\n \u2014 Salam Ababneh, Ahli Ninja Manager <\/p>\n \n \n <\/div>\n \n \n

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\n\t\t\t\t\t\t\t\t\t\t\n \n<\/svg> <\/div>\n \n \n

\n \u201cInfobip Conversation i\u015fletmemize m\u00fc\u015fteri memnuniyetimizi artt\u0131rma ve dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcm\u00fcz\u00fc tamamlama konusunda \u00f6nemli bir pozitif etki sa\u011flad\u0131. Chatbotumuz ile daha h\u0131zl\u0131 m\u00fc\u015fteri deste\u011fi sa\u011flarken zamandan ve maliyetten tasarruf etme imkan\u0131 bulduk.\u201d <\/h4>\n \n \n

\n \u2014 Claudia Constanza\u202fWilches, Flamingo, \u202fIT and Supply Manager\u202f\u200b <\/p>\n \n \n <\/div>\n \n <\/div>\n <\/div>\n \n \n

<\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n <\/section>\n \n\t\n\n\n
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\n\t\t\t\t\u00c7\u00f6z\u00fcm Merkezinizi Rekabet \u00dcst\u00fcnl\u00fc\u011f\u00fcne D\u00f6n\u00fc\u015ft\u00fcr\u00fcn <\/h3>\n \n \n

\n\t\t\t\tM\u00fc\u015fterileriniz ile email, chat uygulamalar\u0131, canl\u0131 chat, video aramalar\u0131, sosyal medya ve daha bir \u00e7ok kanal ile ileti\u015fime ge\u00e7in. <\/p>\n \n \n

\n\t\t\t\t\n Bir Uzmanla \u0130leti\u015fime Ge\u00e7in\n <\/a>\n <\/div>\n \n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Transform your contact center into a competitive advantage<\/p>\n","protected":false},"featured_media":130686,"template":"","product-category":[858],"acf":[],"yoast_head":"\nConversations: \u00c7\u00f6z\u00fcm Merkezinizi Rekabet \u00dcst\u00fcnl\u00fc\u011f\u00fcne D\u00f6n\u00fc\u015ft\u00fcr\u00fcn - Infobip<\/title>\n<meta name=\"description\" content=\"Infobip Conversations platformu ilk dijital bulut \u00e7\u00f6z\u00fcm merkezidir. 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