Communication that meets customer needs
Integrate your existing Facebook Business page with the Messenger app to help customers discover your brand, explore your offer, and provide post-purchase support that improves customer satisfaction.
Automate your customer communication and enable live agent takeover when you combine Infobip’s cloud contact center solution, Conversations, and chatbot building platform, Answers.
Send necessary documents, such as pricing lists and menus, to provide customers all the information they need in one place.
Navigate customer communication by setting up predefined buttons that lead them to take their next action.
Enrich messages with media, such as images, videos, and audio files to elevate the customer support experience.
Use different platforms to direct customers to your new communication channel.
Showcase your offering and make it easier for customers to explore and connect with you at the same time.
Make communicating easier by setting up predefined replies and pre-filled form options for customers.
Get your contact center up and running in the cloud within 24 hours and build self-service or AI chatbots when you use Conversations and Answers. Reply instantly to frequently asked questions and resolve complex customer queries with seamless agent takeover to increase customer satisfaction.Start Free for 60 Days
Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.Find out more
Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources.Find out more
Work with the experts powering the global communication platform that helps businesses build better customer experiences across all channels over a single web interface.Find out more
Provide Fast Customer Service
over the app with 1.3 billion users worldwide