{"id":37133,"date":"2019-11-04T18:43:49","date_gmt":"2019-11-04T16:43:49","guid":{"rendered":"https:\/\/www2.infobip.com\/solutions\/retail"},"modified":"2022-10-26T11:16:30","modified_gmt":"2022-10-26T09:16:30","slug":"varejo","status":"publish","type":"solutions","link":"https:\/\/www2.infobip.com\/pt\/solucoes\/varejo","title":{"rendered":"Varejo"},"content":{"rendered":"<section class=\"o-section o-section--statement\">\n\t<div class=\"o-container o-container--wide\">\n\t\t<div class=\"c-statement-wrapper\">\n\t\t\t<div class=\"c-statement\">\n\t\t\t\t<div class=\"c-statement__graphics\">\n\t\t\t\t\t<div class=\"c-statement__graphics-left\">\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tVoc\u00ea tem os clientes e as ideias.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114507\/Icon-1.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-center\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--big\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10111236\/infobip-sign.png\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-right\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114511\/Icon-2.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tN\u00f3s temos a tecnologia, os dados e anos de experi\u00eancia.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"c-statement__heading\">\n\t\t\t\t\t<div class=\"u-a5 u-regular u-text-center\">\n\t\t\t\t\t\tJuntos, podemos criar jornadas excepcionais para os clientes que conquista os cora\u00e7\u00f5es e tamb\u00e9m os bolsos\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"o-logo-list-wrapper\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"c-logo-list\">\n\t        \t\t        <div class=\"c-logo-list__heading\">\n\t                <p class=\"u-a4 u-heavy\">\n\t                    Usada pelas maiores marcas varejistas do mundo\t                <\/p>\n\t            <\/div>\n\t                   \n            <ul class=\"c-logo-list__list u-flex\">\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082215\/bk-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02134250\/lg-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082217\/loccitane-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10083211\/citrus-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082220\/wurth-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135312\/club-comex-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t                        <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<section\n        class=\"o-section o-section--accent-blue o-section--special-products-user-experience\">\n    <div class=\"o-container\">\n\t\t\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--user-experience c-card-list--3-column u-flex u-flex--align-x-center\">\n\n\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>MULTIPLIQUE AS VENDAS<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tAumento de 6x nas vendas mensais e redu\u00e7\u00e3o do ciclo de entrega                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163954\/wurth-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>MANTENHA A FIDELIDADE DE SEUS CLIENTES<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\t35% de aumento na taxa de cliques em campanhas de fideliza\u00e7\u00e3o                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10083212\/citrus-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>AUMENTE O ENGAJAMENTO<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tAumento de 10x no engajamento com conte\u00fado da marca                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135313\/club-comex-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t            <\/ul>\n\t\t\t        <\/div>\n    <\/div>\n<\/section>\n\n\n\t<section id=\"customer-journey\" class=\"o-section o-section__bg--light-grey o-section--customer-journey\">\n\n\t    <div class=\"o-container o-container--wide\">\n        \t        <div class=\"o-section__heading | o-section__heading--centered | o-section__heading--x-wide\">\n\t            <h2 class=\"u-a5\">\n\t                Comunica\u00e7\u00e3o melhorada em todos os est\u00e1gios da jornada do cliente\t            <\/h2>\n\t\t                  \n\t        <\/div>\n\t    <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"seguro\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_d802712acdae93f8acbbfc4e06a0c179-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" role=\"tab\" aria-controls=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"seguro\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            SEGURO                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_d802712acdae93f8acbbfc4e06a0c179-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" role=\"tab\" aria-controls=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"envolva\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            ENVOLVA                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_d802712acdae93f8acbbfc4e06a0c179-tab-2\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" role=\"tab\" aria-controls=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"3\" data-related=\"suporte\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            SUPORTE                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_d802712acdae93f8acbbfc4e06a0c179-tab-3\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" role=\"tab\" aria-controls=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"4\" data-related=\"retenha\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            RETENHA                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-0\" >\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Seguran\u00e7a de contas de usu\u00e1rios            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Mantenha seguran\u00e7a de contas de clientes e de informa\u00e7\u00e3o de fraude em todos os est\u00e1gios &#8211; de inscri\u00e7\u00f5es a compras            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    AUTENTIQUE INSCRI\u00c7\u00d5ES E LOGINS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Preven\u00e7\u00e3o contra fraude e invas\u00e3o de contas disponibilizando aos compradores uma camada adicional de seguran\u00e7a ao utilizar a plataforma. Implementa\u00e7\u00e3o de autentica\u00e7\u00e3o em dois fatores que verifica a identidade de clientes atrav\u00e9s de seus canais preferenciais, seja SMS, aplicativos de chat, voz, notifica\u00e7\u00f5es push ou Mobile Identity.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    SIMPLIFIQUE O PREENCHIMENTO DE FORMUL\u00c1RIOS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Fa\u00e7a com que inscri\u00e7\u00f5es fiquem mais convenientes e aumente a seguran\u00e7a &#8211; ajude seus clientes em inscri\u00e7\u00f5es e registros utilizando somente o n\u00famero de telefone, com preenchimento autom\u00e1tico do restante do formul\u00e1rio com informa\u00e7\u00f5es verificadas a partir de nossa base de dados de telefonia.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180052\/04_solutions_retail_secure.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-1\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Retenha a aten\u00e7\u00e3o do cliente            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Fa\u00e7a seus produtos se destacarem nos canais preferidos pelos clientes            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    PERSONALIZE A COMUNICA\u00c7\u00c3O                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Fa\u00e7a com que os clientes voltem sempre, enviando mensagens relevantes, personalizadas para suas necessidades, no momento certo e acionadas por seu comportamento passado e presente.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    LANCE PROMO\u00c7\u00d5ES VIA DISPOSITIVOS M\u00d3VEIS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Torne mais f\u00e1cil a participa\u00e7\u00e3o de seus clientes em seus concursos, sorteios e outras atividades promocionais &#8211; direto de seus dispositivos m\u00f3veis.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    REDUZA AS TAXAS DE ABANDONO DE CARRINHO DE COMPRAS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Fa\u00e7a com que seus clientes voltem para seus carrinhos de compras abandonados atrav\u00e9s de campanhas automatizadas enviadas no momento certo, diretamente atrav\u00e9s de seus canais preferidos de comunica\u00e7\u00e3o.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180051\/03_engage_personalized_offer.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-2\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-2\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Ofere\u00e7a uma experi\u00eancia inesquec\u00edvel ao cliente            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Otimize recursos de suporte ao cliente gerenciando toda a comunica\u00e7\u00e3o a partir de uma \u00fanica plataforma            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    COMPREENDA O COMPORTAMENTO DO CLIENTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Fa\u00e7a com que sua equipe entenda o contexto do cliente num relance a partir de um \u00fanico painel contendo todas as intera\u00e7\u00f5es &#8211; n\u00e3o importa se foram recebidas via e-mail, telefone, online ou via m\u00eddias sociais.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    OFERE\u00c7A SUPORTE EM MOMENTOS IMPORTANTES                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Reduza a taxa de rejei\u00e7\u00e3o de seu website oferecendo uma forma conveniente de solicitar esclarecimento aos clientes em tempo real com mensagens, chamadas telef\u00f4nicas e chatbots.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    COMUNICA\u00c7\u00c3O PROATIVA                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Economize tempo valioso de seu atendimento ao cliente reduzindo a quantidade de perguntas repetitivas que precisam ser respondidas. Automatize notifica\u00e7\u00f5es que comunicam clientes sobre o status de seus pedidos, atividades de conta ou altera\u00e7\u00f5es no invent\u00e1rio &#8211; antes de precisarem perguntar.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180050\/01_retail_support_chatbot.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_d802712acdae93f8acbbfc4e06a0c179-tab-3\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_d802712acdae93f8acbbfc4e06a0c179-tab-3\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Construa relacionamentos significativos em escala            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Mude de modelos gen\u00e9ricos de mensagem para conversas individualizadas e personalizadas            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    DIRECIONAMENTO COM BASE NAS PREFER\u00caNCIAS DO CLIENTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Crie mensagens \u00fanicas para todos os segmentos de clientes com base em uma vis\u00e3o completa de suas prefer\u00eancias &#8211; de padr\u00f5es de compras anteriores a seus canais preferidos de comunica\u00e7\u00e3o.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    RE-ENGAJE COMPRADORES INATIVOS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Obtenha respostas melhores com suas campanhas de remarketing combinando a mensagem certa com o canal certo de comunica\u00e7\u00e3o.<br \/>\r\n<br \/>\r\nAumente o n\u00famero de clientes que voltam a visitar seu website, loja de e-commerce ou seu aplicativo de compras.<br \/>\r\n<br \/>\r\nElimine as suposi\u00e7\u00f5es da segmenta\u00e7\u00e3o e envolva seus clientes com mensagem relevante no canal correto de  comunica\u00e7\u00e3o.<br \/>\r\n<br \/>\r\nObtenha respostas melhores com suas campanhas de remarketing combinando a mensagem certa com o canal certo de comunica\u00e7\u00e3o.<br \/>\r\n                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    APRIMORE CAMPANHAS DE FIDELIZA\u00c7\u00c3O                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Automatize a comunica\u00e7\u00e3o com membros de seu programa de fidelidade para que saibam instantaneamente sobre suas ofertas mais recentes e possam come\u00e7ar a usufruir delas com facilidade.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180051\/02_retain_loyalty_app.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Turn casual shoppers into loyal customers<\/p>\n","protected":false},"featured_media":0,"template":"","solution-category":[447],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Varejo - Infobip<\/title>\n<meta name=\"description\" content=\"Check out our solution around the topic of &quot; 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