{"id":305262,"date":"2022-08-05T01:01:29","date_gmt":"2022-08-04T23:01:29","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=products&#038;p=305262"},"modified":"2022-11-25T23:10:57","modified_gmt":"2022-11-25T21:10:57","slug":"answers","status":"publish","type":"products","link":"https:\/\/www2.infobip.com\/pt\/answers","title":{"rendered":"Answers"},"content":{"rendered":"<div class=\"o-logo-list-wrapper\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"c-logo-list\">\n\t                   \n            <ul class=\"c-logo-list__list u-flex\">\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/06\/13145526\/uber-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/06\/13152535\/raiffeisen-bank-logo-1.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/06\/30164508\/meta-logo-1.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/06\/30164458\/burgerking-logo-1.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t                        <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<section class=\"o-section o-section--banner-text-image o-section--banner-text-image-right\">\n    <div class=\"o-container o-container--narrow\">\n        <div class=\"c-banner c-banner--benefit c-banner--text-image\">\n            <div class=\"c-banner__left\">\n                <article class=\"c-banner__content\">\n                    <h3 class=\"u-a4\">\n\t\t\t\t\t\tSuporte mais inteligente por um custo menor                    <\/h3>\n                    <article class=\"c-article\">\n                        <p class=\"u-b0 u-b0--b\">\n\t\t\t\t\t\t\tEscale seus neg\u00f3cios enquanto reduz custos e melhora a satisfa\u00e7\u00e3o do cliente.                        <\/p>\n                        <p class=\"u-b0\">\n\t\t\t\t\t\t\tForne\u00e7a suporte a seus clientes utilizando chatbot atrav\u00e9s de seu canal de comunica\u00e7\u00e3o favorito, incluindo WhatsApp, Facebook Messenger, Viber, LiveChat, SMS e Apple Business Chat, tudo a partir de uma \u00fanica plataforma.                        <\/p>\n                    <\/article>\n                <\/article>\n            <\/div>\n\n            <div class=\"c-banner__right\">\n                <div class=\"c-banner__illustration\">\n                    <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/27135517\/support-customers-v2.png\"\n                             alt=\"\">\n                    <\/figure>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section\n        class=\"o-section o-section--accent-blue o-section--special-products-user-experience\">\n    <div class=\"o-container\">\n\t\t            <div class=\"o-section__heading o-section__heading--centered o-section__heading--x-wide\">\n\n                <h2 class=\"u-a5\">\n\t\t\t\t\tMarcas de todas as partes do mundo est\u00e3o utilizando chatbots para otimizar o suporte ao cliente.                <\/h2>\n            <\/div>\n\t\t\t\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--user-experience c-card-list--3-column u-flex u-flex--align-x-center\">\n\n\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>HIST\u00d3RIA DE CLIENTE<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tA Infobip ajudou esta empresa multinacional de bens de consumo a lan\u00e7ar um novo produto atrav\u00e9s de uma campanha conversacional utilizando um chatbot via WhatsApp. Isso resultou em 14x mais vendas e no aumento do engajamento do cliente.                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24175707\/unilever-logo-medium.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>HIST\u00d3RIA DE CLIENTE<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tCom a ajuda da Infobip, eles criaram um chatbot de autoatendimento no WhatsApp para guiar seus clientes do processo de integra\u00e7\u00e3o ao pagamento. Com a ajuda da Infobip, eles criaram um chatbot de autoatendimento no WhatsApp para guiar seus clientes do processo de integra\u00e7\u00e3o ao pagamento.                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/08151834\/mukuru-logo-medium.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t            <\/ul>\n\t\t\t        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"o-section o-section__bg--light-yellow o-section--campus\">\n\t    <div class=\"o-container o-container--wide\">\n        \t        <div class=\"o-section__heading | o-section__heading--centered | o-section__heading--x-wide\">\n\t            <h2 class=\"u-a5\">\n\t                <b>Uma plataforma de constru\u00e7\u00e3o de chatbots que atende \u00e0s necessidades de sua empresa&nbsp;<\/b>\t            <\/h2>\n\t\t                  \n\t        <\/div>\n\t    <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"chatbot-simples\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_62ec47273b886-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_62ec47273b886-tab-0\" role=\"tab\" aria-controls=\"block_62ec47273b886-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"chatbot-simples\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            CHATBOT SIMPLES                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_62ec47273b886-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_62ec47273b886-tab-0\" role=\"tab\" aria-controls=\"block_62ec47273b886-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"chatbot-conversacional\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            CHATBOT CONVERSACIONAL                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_62ec47273b886-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_62ec47273b886-tab-0\" >\n\n                <!-- Horizontal tabs | has-image | uses BANNER content layout -->\n<div class=\"c-banner | c-banner--tabs u-align-items-center\">\n\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\t        \t\t        <span class=\"c-eyebrow c-eyebrow--primary\">CHATBOTS COM REGRAS BASEADAS EM PALAVRAS-CHAVE<\/span>\n\t        \t        \n            <h3 class=\"u-a4\">\n                Chatbot simples            <\/h3>\n            <p class=\"u-b0\">\n                            <\/p>\n                            <ul class=\"c-simple-list  u-b0\">\n                                    <li class=\"c-simple-list__item\">\n                    <p>Responda rapidamente \u00e0s perguntas mais frequentes criando um chatbot com regras baseadas em palavras-chave com comandos condicionais \u201cif&gt;then\u201d.<\/p>                <\/li>\n                                    <li class=\"c-simple-list__item\">\n                    <p>Esses chatbots usam uma s\u00e9rie de regras definidas para orientar os clientes atrav\u00e9s de uma s\u00e9rie de op\u00e7\u00f5es de menu que podem ajudar a responder suas perguntas.<\/p>                <\/li>\n                            <\/ul>\n                        <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/create-a-simple-self-service-chatbot\" class=\"c-link | c-link--primary | c-link--arrow\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span> Descubra mais<\/span>\n                                <\/a>\n        <\/article>\n    <\/div>\n\n        <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-blue\">\n\t        \t\t        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/27174544\/simple-chatbot-new.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                         \n        <\/div>\n    <\/div>\n        <\/div>\n<!-- \/\/BANNER LIKE -->\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_62ec47273b886-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_62ec47273b886-tab-1\" hidden=\"hidden\">\n\n                <!-- Horizontal tabs | has-image | uses BANNER content layout -->\n<div class=\"c-banner | c-banner--tabs u-align-items-center\">\n\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\t        \t\t        <span class=\"c-eyebrow c-eyebrow--primary\">CHATBOTS DE IA (INTELIG\u00caNCIA ARTIFICIAL) COM BASE EM INTEN\u00c7\u00d5ES<\/span>\n\t        \t        \n            <h3 class=\"u-a4\">\n                Chatbot conversacional            <\/h3>\n            <p class=\"u-b0\">\n                            <\/p>\n                            <ul class=\"c-simple-list  u-b0\">\n                                    <li class=\"c-simple-list__item\">\n                    <p>Entenda a inten\u00e7\u00e3o do cliente durante a conversa utilizando chatbots de IA com base em inten\u00e7\u00f5es que funcionam com intelig\u00eancia artificial.<\/p>                <\/li>\n                                    <li class=\"c-simple-list__item\">\n                    <p>Treine seu bot para que ele aprenda frases espec\u00edficas para poder entregar uma experi\u00eancia conversacional instant\u00e2nea a seus clientes \u2013 e desafogar seus operadores.<\/p>                <\/li>\n                            <\/ul>\n                        <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/provide-account-status\" class=\"c-link | c-link--primary | c-link--arrow\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span> Descubra mais<\/span>\n                                <\/a>\n        <\/article>\n    <\/div>\n\n        <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-blue\">\n\t        \t\t        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/27174542\/conversational-chatbot-new.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                         \n        <\/div>\n    <\/div>\n        <\/div>\n<!-- \/\/BANNER LIKE -->\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n\n\n<section class=\"o-section o-section--special-products-benefits\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"o-section__heading o-section__heading--centered o-section__heading--wide\">\n            <h2 class=\"u-a5\">\n                Forne\u00e7a suporte ao cliente em maior quantidade            <\/h2>\n            <h5 class=\"u-a1 u-regular\">\n                            <\/h5>\n            <p class=\"u-b0\">\n                           <\/p>\n                    <\/div>\n\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--special-benefits c-card-list--4-column u-flex u-flex--align-x-center u-flex--lg-space-between\">\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162053\/lower-costs.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Diminua gastos                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Ajude a mais clientes com o mesmo n\u00famero de operadores utilizando aplicativos de chat como uma solu\u00e7\u00e3o de baixo custo.<\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162050\/improved-customer-experience.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Experi\u00eancia aprimorada ao cliente                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Aumente a satisfa\u00e7\u00e3o dos clientes respondendo-os e melhorando a resolu\u00e7\u00e3o de problemas no primeiro contato.<\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162040\/available-customer-service-icon.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Suporte sempre ativo                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Esteja dispon\u00edvel 24 horas, 7 dias por semana atrav\u00e9s de seus canais de prefer\u00eancia e, ao mesmo tempo, atenda a mais solicita\u00e7\u00f5es simultaneamente.<\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"o-section o-section--banner-text-image o-section--banner-text-image-left\">\n    <div class=\"o-container o-container--narrow\">\n        <div class=\"c-banner c-banner--benefit c-banner--text-image\">\n            <div class=\"c-banner__left\">\n                <article class=\"c-banner__content\">\n                    <h3 class=\"u-a4\">\n\t\t\t\t\t\tExperimente \u2013 conhe\u00e7a a Omnia.                    <\/h3>\n                    <article class=\"c-article\">\n                        <p class=\"u-b0 u-b0--b\">\n\t\t\t\t\t\t\tO Chatbot de intelig\u00eancia artificial da Infobip que foi constru\u00eddo, testado e implantado via Answers.                        <\/p>\n                        <p class=\"u-b0\">\n\t\t\t\t\t\t\tAdicione o n\u00famero + 447860064511 \u00e0 sua lista de contatos e envie uma mensagem dizendo \u201chi\u201d (oi) via WhatsApp ou escaneie o c\u00f3digo QR. O restante \u00e9 f\u00e1cil.<br \/>\r\n<br \/>\r\n                        <\/p>\n                    <\/article>\n                <\/article>\n            <\/div>\n\n            <div class=\"c-banner__right\">\n                <div class=\"c-banner__illustration\">\n                    <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/27172122\/omnia-qr-code.png\"\n                             alt=\"\">\n                    <\/figure>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section\n        id=\"recursos\"\n        class=\"o-section | o-section--features js-scroll-to-section\">\n    <div class=\"o-container\">\n        <div class=\"o-section__heading | o-section__heading--centered\">\n            <h2 class=\"u-a3\">\n\t\t\t\trecursos            <\/h2>\n\t\t\t        <\/div>\n\n        <ul class=\"c-card-list | c-card-list--2-column | c-card-list--features\">\n\n\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/30123301\/icon-drag-and-drop-1.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tInterface sem necessidade de codifica\u00e7\u00e3o que funciona com comandos de arrastar e soltar                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tCrie conversas personalizadas que abranjam todas as inten\u00e7\u00f5es do cliente e cen\u00e1rios de di\u00e1logo com a interface de arrastar e soltar do Answers \u2013 sem necessidade de codifica\u00e7\u00e3o.&nbsp;&nbsp;                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/28101842\/icon-agent-takeover-1.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tTransfer\u00eancia para operadores                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tFa\u00e7a a transi\u00e7\u00e3o do chatbot para o operador, integrando o Answers com nossa solu\u00e7\u00e3o de central de atendimento na nuvem, o Conversations, e mantenha o hist\u00f3rico e o contexto completos da conversa em todos os pontos de contato.&nbsp;&nbsp;                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/30123313\/icon-ia-1.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tIntelig\u00eancia artificial                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tCrie experi\u00eancias conversacionais utilizando o motor de NPL (Natural Language Processing) que reconhece a inten\u00e7\u00e3o do cliente.&nbsp;&nbsp;                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/28101917\/icon-omnichannel-deployment-1.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tImplementa\u00e7\u00e3o omnichannel                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tConecte-se com clientes atrav\u00e9s dos canais que eles preferem \u2013 WhatsApp, Viber, RCS, SMS, LiveChat, Facebook Messenger e Apple Business Chat.&nbsp;&nbsp;                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t        <\/ul>\n\n\t\t    <\/div>\n<\/section>\n\n\n<section\n        id=\"vantagens-infobip\"\n        class=\"o-section o-section--advantage js-scroll-to-section\">\n    <i class=\"o-section__bg o-section__bg--light-grey\"><\/i>\n    <div class=\"o-container o-container--wide\">\n        <div class=\"o-section__heading o-section__heading--centered | o-section__heading--x-wide\">\n            <h2 class=\"u-a5\">\n\t\t\t\tVantagens Infobip            <\/h2>\n        <\/div>\n\n        <div class=\"c-big-tabs c-big-tabs--vertical\">\n            <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs>\n\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-0\"\n                           class=\"u-flex u-flex--align-y-center\" data-tab-default>\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162043\/conversations-integration-icon.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tIntegre com o Conversations                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-1\"\n                           class=\"u-flex u-flex--align-y-center\" >\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162057\/support-of-trained-professionals.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tSuporte local com profissionais treinados                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-2\"\n                           class=\"u-flex u-flex--align-y-center\" >\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/04\/24162048\/established-cpaas-provider-icon.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tSolu\u00e7\u00f5es de CPaaS                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t            <\/ul>\n            <div class=\"c-big-tabs__content-wrapper\">\n\t\t\t\t                    <li id=\"advantage-tab-0\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Integre com o Conversations                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Resolva problemas complexos de clientes com o direcionamento para operadores para garantir a continuidade e para manter a alta satisfa\u00e7\u00e3o do cliente.                                <\/p>\n\t\t                        <a href=\"\/pt\/produtos\/conversations\" class=\"c-link c-link--primary c-link--bordered\" target=\"_self\" >\n                            <span>Descubra mais<\/span>\n                        <\/a>                            <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t                    <li id=\"advantage-tab-1\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Suporte local com profissionais treinados                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Construa chatbots com a ajuda de profissionais que foram treinados para auxiliar voc\u00ea com qualquer caso de uso e em qualquer mercado.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t                    <li id=\"advantage-tab-2\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Solu\u00e7\u00f5es de CPaaS                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Trabalhe com especialistas na plataforma de comunica\u00e7\u00e3o global que ajuda as empresas a criar melhores experi\u00eancias de clientes em todos os canais em uma \u00fanica interface.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t            <\/div>\n        <\/div>\n\n\t\t\n    <\/div>\n<\/section>\n\n\n<!-- FLOW CTA -->\n<div class=\"o-flow-cta-wrapper o-section--flow-cta o-section__bg--dark\">\n    <div class=\"c-editor-block c-editor-block--flow-cta \">\n        <div class=\"c-flow-cta\">\n            <div class=\"c-flow-cta__top\">\n                <div class=\"u-a2 u-bold\">\n                    <p>Automatize o suporte ao cliente com um chatbot personalizado<\/p>                <\/div>\n                            <\/div>\n            <div class=\"c-flow-cta__bottom\">\n                 <a href=\"https:\/\/www2.infobip.com\/pt\/contato?channel=pr-answers\" class=\"c-button c-button--primary\" target=\"_self\" >\n                            <span>Obtenha o Answers<\/span>\n                        <\/a>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- \/\/FLOW CTA -->\n","protected":false},"excerpt":{"rendered":"<p>Esteja sempre dispon\u00edvel para apoiar seus clientes com chatbots.<\/p>\n","protected":false},"featured_media":25514,"template":"","product-category":[408],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Answers - Infobip<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a o Answers, nossa plataforma intuitiva e de arrasta-e-solta para a cria\u00e7\u00e3o de chatbots de palavras-chave ou com intelig\u00eancia artifical.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/pt\/answers\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Answers - Infobip\" \/>\n<meta property=\"og:description\" content=\"Conhe\u00e7a o Answers, nossa plataforma intuitiva e de arrasta-e-solta para a cria\u00e7\u00e3o de chatbots de 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