{"id":316808,"date":"2022-11-17T10:13:31","date_gmt":"2022-11-17T08:13:31","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=products-subpages&#038;p=316808"},"modified":"2023-06-30T02:28:19","modified_gmt":"2023-06-30T00:28:19","slug":"casos-de-uso-2","status":"publish","type":"products-subpages","link":"https:\/\/www2.infobip.com\/pt\/whatsapp-business\/casos-de-uso","title":{"rendered":"Casos de uso"},"content":{"rendered":"<!--USE CASES LIST-->\n<section class=\"o-r-section o-r-section--narrow\">\n    <div class=\"o-r-container\">\n        <div class=\"c-use-cases-list\">\n            <!--content-->\n            <div class=\"c-use-cases-list__content\">\n\t\t\t\t<!--USE CASE CARD-->\n<div class=\"c-use-case-card\">\n    <!--inner-->\n\t    <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/share-real-time-updates-on-financial-transactions\" target=\"_blank\"\n       class=\"c-use-case-card__inner c-r-link__parent\">\n\t\t\n\t\t\t            <!--label-->\n            <span class=\"c-use-case-card__label\">\n            <!--LABEL-->\n            <span class=\"c-r-label u-r-b4 u-r-fw-700 u-r-uppercase\">\n                Atendimento ao cliente            <\/span>\n                <!--end LABEL-->\n            \n        <\/span>\n            <!--end label-->\n            <!--title-->\n            <h3 class=\"c-use-case-card__title u-r-a1 u-r-fw-900\">\n\t\t\t\tCompartilhe atualiza\u00e7\u00f5es em tempo real sobre transa\u00e7\u00f5es financeiras            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-use-case-card__description u-r-b0\">\n\t\t\t\tMantenha seus clientes atualizados sobre quaisquer mudan\u00e7as no saldo de suas contas.             <\/p>\n            <!--end description-->\n\n\t\t\t                <!--link-->\n                <div class=\"c-use-case-card__link\">\n                    <!--LINK-->\n                    <span class=\"c-r-link u-r-b1 u-r-fw-700\">\n               <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                <span>Saiba como<\/span>\n            <\/span>\n                    <!--end LINK-->\n                <\/div>\n                <!--end link-->\n\t\t\t\t\n\t\t\t    <\/a>\n\t<!--end inner-->\n<\/div>\n<!--end USE CASE CARD--><!--USE CASE CARD-->\n<div class=\"c-use-case-card\">\n    <!--inner-->\n\t    <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/share-package-delivery-location\" target=\"_blank\"\n       class=\"c-use-case-card__inner c-r-link__parent\">\n\t\t\n\t\t\t            <!--label-->\n            <span class=\"c-use-case-card__label\">\n            <!--LABEL-->\n            <span class=\"c-r-label u-r-b4 u-r-fw-700 u-r-uppercase\">\n                Atendimento ao cliente            <\/span>\n                <!--end LABEL-->\n            \n        <\/span>\n            <!--end label-->\n            <!--title-->\n            <h3 class=\"c-use-case-card__title u-r-a1 u-r-fw-900\">\n\t\t\t\tCompartilhe a localiza\u00e7\u00e3o e notifique sobre os pedidos            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-use-case-card__description u-r-b0\">\n\t\t\t\tNotifique seus clientes onde seus pedidos est\u00e3o ou se o item foi entregue compartilhando a localiza\u00e7\u00e3o.             <\/p>\n            <!--end description-->\n\n\t\t\t                <!--link-->\n                <div class=\"c-use-case-card__link\">\n                    <!--LINK-->\n                    <span class=\"c-r-link u-r-b1 u-r-fw-700\">\n               <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                <span>Saiba como<\/span>\n            <\/span>\n                    <!--end LINK-->\n                <\/div>\n                <!--end link-->\n\t\t\t\t\n\t\t\t    <\/a>\n\t<!--end inner-->\n<\/div>\n<!--end USE CASE CARD--><!--USE CASE CARD-->\n<div class=\"c-use-case-card\">\n    <!--inner-->\n\t    <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/send-invoices\" target=\"_blank\"\n       class=\"c-use-case-card__inner c-r-link__parent\">\n\t\t\n\t\t\t            <!--label-->\n            <span class=\"c-use-case-card__label\">\n            <!--LABEL-->\n            <span class=\"c-r-label u-r-b4 u-r-fw-700 u-r-uppercase\">\n                Atendimento ao cliente            <\/span>\n                <!--end LABEL-->\n            \n        <\/span>\n            <!--end label-->\n            <!--title-->\n            <h3 class=\"c-use-case-card__title u-r-a1 u-r-fw-900\">\n\t\t\t\tEnvie notas fiscais            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-use-case-card__description u-r-b0\">\n\t\t\t\tUse modelos de mensagens do WhatsApp para enviar notas fiscais e documentos em suas conversas.             <\/p>\n            <!--end description-->\n\n\t\t\t                <!--link-->\n                <div class=\"c-use-case-card__link\">\n                    <!--LINK-->\n                    <span class=\"c-r-link u-r-b1 u-r-fw-700\">\n               <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                <span>Saiba como<\/span>\n            <\/span>\n                    <!--end LINK-->\n                <\/div>\n                <!--end link-->\n\t\t\t\t\n\t\t\t    <\/a>\n\t<!--end inner-->\n<\/div>\n<!--end USE CASE CARD--><!--USE CASE CARD-->\n<div class=\"c-use-case-card\">\n    <!--inner-->\n\t    <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/reduce-hold-time-in-your-call-center\" target=\"_blank\"\n       class=\"c-use-case-card__inner c-r-link__parent\">\n\t\t\n\t\t\t            <!--label-->\n            <span class=\"c-use-case-card__label\">\n            <!--LABEL-->\n            <span class=\"c-r-label u-r-b4 u-r-fw-700 u-r-uppercase\">\n                Satisfa\u00e7\u00e3o do cliente            <\/span>\n                <!--end LABEL-->\n            \n        <\/span>\n            <!--end label-->\n            <!--title-->\n            <h3 class=\"c-use-case-card__title u-r-a1 u-r-fw-900\">\n\t\t\t\tReduza o tempo de espera no seu call center            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-use-case-card__description u-r-b0\">\n\t\t\t\tDeixe seus clientes conversem com seus agentes de atendimento no WhatsApp assim que eles estiverem dispon\u00edveis.             <\/p>\n            <!--end description-->\n\n\t\t\t                <!--link-->\n                <div class=\"c-use-case-card__link\">\n                    <!--LINK-->\n                    <span class=\"c-r-link u-r-b1 u-r-fw-700\">\n               <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                <span>Saiba como<\/span>\n            <\/span>\n                    <!--end LINK-->\n                <\/div>\n                <!--end link-->\n\t\t\t\t\n\t\t\t    <\/a>\n\t<!--end inner-->\n<\/div>\n<!--end USE CASE CARD--><!--USE CASE CARD-->\n<div class=\"c-use-case-card\">\n    <!--inner-->\n\t    <a href=\"https:\/\/www2.infobip.com\/docs\/use-cases\/create-a-simple-self-service-chatbot\" target=\"\"\n       class=\"c-use-case-card__inner c-r-link__parent\">\n\t\t\n\t\t\t            <!--label-->\n            <span class=\"c-use-case-card__label\">\n            <!--LABEL-->\n            <span class=\"c-r-label u-r-b4 u-r-fw-700 u-r-uppercase\">\n                Atendimento ao cliente            <\/span>\n                <!--end LABEL-->\n            \n        <\/span>\n            <!--end label-->\n            <!--title-->\n            <h3 class=\"c-use-case-card__title u-r-a1 u-r-fw-900\">\n\t\t\t\tCrie um chatbot de autoatendimento simples            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-use-case-card__description u-r-b0\">\n\t\t\t\tForne\u00e7a informa\u00e7\u00f5es importantes para seus clientes 24\/7 criando um chatbot simples e sem c\u00f3digos.             <\/p>\n            <!--end description-->\n\n\t\t\t                <!--link-->\n                <div class=\"c-use-case-card__link\">\n                    <!--LINK-->\n                    <span class=\"c-r-link u-r-b1 u-r-fw-700\">\n               <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                <span>Saiba como<\/span>\n            <\/span>\n                    <!--end LINK-->\n                <\/div>\n                <!--end link-->\n\t\t\t\t\n\t\t\t    <\/a>\n\t<!--end inner-->\n<\/div>\n<!--end USE CASE CARD-->            <\/div>\n            <!--end content-->\n        <\/div>\n    <\/div>\n<\/section>\n<!--end USE CASES LIST-->\n\n<!--PRE FOOTER CTA-->\n<section class=\"o-r-section o-r-section--big o-r-section--gradient-blue\">\n    <div class=\"o-r-container\">\n        <div class=\"c-pre-footer-cta u-text-center\">\n            <!--title-->\n            <h3 class=\"c-pre-footer-cta__title u-r-a2 u-r-fw-900\">\n\t\t\t\tComece a usar a API do WhatsApp Business hoje            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-pre-footer-cta__description u-r-a1\">\n\t\t\t\tcom a Infobip como seu provedor de solu\u00e7\u00f5es WhatsApp             <\/p>\n            <!--end description-->\n            <!--buttons-->\n            <div class=\"c-overview-header-row__buttons\">\n\t\t\t\t<a href=\"https:\/\/www2.infobip.com\/pt\/contato\" class=\"c-r-button u-r-b2 u-r-fw-700\" target=\"_self\">\n                            Fale com um especialista\n                        <\/a><a href=\"http:\/\/infobip.com\/pt\/cliente\" class=\"c-r-button c-r-button--black u-r-b2 u-r-fw-700\" target=\"_blank\">\n                            Cases de sucesso\n                        <\/a>\t\t\t\t\t\t\n            <\/div>\n            <!--end buttons-->\n        <\/div>\n    <\/div>\n<\/section>\n<!--end PRE FOOTER CTA-->","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Casos de uso do WhatsApp Business API<\/title>\n<meta name=\"description\" content=\"Desde o envio de notifica\u00e7\u00f5es em tempo real at\u00e9 a verifica\u00e7\u00f5es de saldo da conta, o WhatsApp facilita a sua intera\u00e7\u00e3o com seus clientes. Saiba mais!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/pt\/whatsapp-business\/casos-de-uso\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Casos de uso do WhatsApp Business API\" \/>\n<meta property=\"og:description\" content=\"Desde o envio de notifica\u00e7\u00f5es em tempo real at\u00e9 a verifica\u00e7\u00f5es de saldo da conta, o WhatsApp facilita a sua intera\u00e7\u00e3o com seus clientes. 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