{"id":316807,"date":"2022-11-22T10:14:10","date_gmt":"2022-11-22T08:14:10","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=products-subpages&#038;p=316807"},"modified":"2023-06-30T02:25:58","modified_gmt":"2023-06-30T00:25:58","slug":"recursos-2","status":"publish","type":"products-subpages","link":"https:\/\/www2.infobip.com\/pt\/whatsapp-business\/recursos","title":{"rendered":"Recursos"},"content":{"rendered":"<!--FEATURES LIST-->\n<section class=\"o-r-section o-r-section--narrow\">\n    <div class=\"o-r-container\">\n        <div class=\"c-features-list\">\n\t\t\t                <!--content-->\n                <div class=\"c-features-list__content c-features-list__content--odd\">\n\t\t\t\t\t<!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195621\/WhatsApp_icon_001.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">REMETENTE VERIFICADO E PERFIL COMERCIAL <\/span><br>Seja reconhecido<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tObtenha seu nome de remetente verificado e adicione seu logo para que seusclientes reconhe\u00e7am sua marca. Use a se\u00e7\u00e3o Perfil Comercial para dizer ol\u00e1 e apresentar seus servi\u00e7os.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195627\/WhatsApp_icon_002.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">PONTOS DE ENTRADA <\/span><br>Facilite que seus clientes entrem em contato<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tUse bot\u00f5es ou QR Codes em diferentes pontos de entrada, como seu site e aplicativo, ou crie an\u00fancios que de Clique para WhatsApp, para aumentar o engajamento.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195631\/WhatsApp_icon_003.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">TEMPLATES DE MENSAGENS RICAS <\/span><br>Experi\u00eancias conversacionais podem ser f\u00e1ceis<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tUse modelos\u00a0 para garantir que suas mensagens sejam personalizadas e unificadas. Enrique\u00e7a-os com in\u00fameras op\u00e7\u00f5es de m\u00eddia para garantir que se destaquem.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195636\/WhatsApp_icon_004.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">TODOS OS TIPOS DE M\u00cdDIA <\/span><br>Diga mais com menos<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tEnrique\u00e7a suas comunica\u00e7\u00f5es com imagens, v\u00eddeos, arquivos, compartilhamento de localiza\u00e7\u00e3o, contatos, links, arquivos de \u00e1udio e bot\u00f5es para manter os clientes engajados.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/12\/22131459\/WhatsApp_icon_005_List_Messages.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">MENU DE OP\u00c7\u00d5ES <\/span><br>Predefina listas para decis\u00f5es mais r\u00e1pidas<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tAjude seus clientes a decidir que a\u00e7\u00f5es eles querem tomar em seguida. Use listas pr\u00e9-definidas para apresentar v\u00e1rias op\u00e7\u00f5es simult\u00e2neas para seus clientes que querem marcar uma consulta, selecionar lojas ou locais pr\u00f3ximos, e muito mais.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/12\/22131505\/WhatsApp_icon_006_Reply_Buttons.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\"> BOT\u00d5ES DE RESPOSTA  <\/span><br>Aumente as conversas com respostas pr\u00e9-definidas<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tAjude os clientes a escolher entre at\u00e9 tr\u00eas op\u00e7\u00f5es de resposta personalizada ao falar com um chatbot ou com um agente ao vivo.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/22090225\/Chat_Apps.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\"> MENSAGENS DE PRODUTO  <\/span><br>Fa\u00e7a pedidos direto no chat<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tImpulsione suas vendas com mensagens de produtos! Mostre sua oferta em forma de cat\u00e1logo, ajudando os clientes a fazer pedidos de forma r\u00e1pida e f\u00e1cil. N\u00e3o s\u00e3o necess\u00e1rios modelos.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/12\/22131511\/WhatsApp_icon_007_Sickers.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\"> STICKERS  <\/span><br>Traga vida \u00e0s suas mensagens<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tPrecisa de uma forma adicional para aumentar o engajamento do cliente? Crie seus pr\u00f3prios adesivos e torne a comunica\u00e7\u00e3o mais rica e pessoal.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195651\/WhatsApp_icon_007.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">AN\u00c1LISES E RELAT\u00d3RIOS EM TEMPO REAL <\/span><br>Obtenha os insights certos para tomar decis\u00f5es inteligentes <\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tSaiba quando suas mensagens s\u00e3o vistas, recebidas e entregues. Receba relat\u00f3rios dos agentes de suporte ao cliente para acompanhar o desempenho e melhorar. Analise resultados usando Dashboards.            <\/p>\n            <!--end description-->\n\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195640\/WhatsApp_icon_005.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">INFOBIP ANSWERS <\/span><br>Escale com automa\u00e7\u00e3o de chatbots<\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tConstrua um chatbot para responder as perguntas mais freq\u00fcentes diretamente no WhatsApp, com a op\u00e7\u00e3o de transferir para agentes ao vivo sem perder o hist\u00f3rico ou o contexto da conversa.            <\/p>\n            <!--end description-->\n\t\t\t                <!--link-->\n                <div class=\"c-feature-card__link\">\n                <a href=\"https:\/\/www2.infobip.com\/pt\/answers\" class=\"c-r-link u-r-b1 u-r-fw-700\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span>Confira o Infobip Answers<\/span>\n                                <\/a>                <\/div>\n                <!--end link-->\n\t\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD--><!--FEATURE CARD-->\n<div class=\"c-feature-card\">\n    <!--inner-->\n\n    <div class=\"c-feature-card__inner c-r-link__parent\">\n\t\t            <!--icon wrapper-->\n            <div class=\"c-feature-card__icon-wrapper\">\n                <i class=\"c-feature-card__icon\"\n                   style=\"background-image: url(https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2021\/03\/14195646\/WhatsApp_icon_006.svg)\"><\/i>\n            <\/div>\n            <!--end icon wrapper-->\n\t\t\t\n        <!--content wrapper-->\n        <div class=\"c-feature-card__content-wrapper\">\n            <!--title-->\n            <h3 class=\"c-feature-card__title u-r-a1 u-r-fw-900\">\n                <span><span style=\"color: #26cad3;font-size: 16px\">INFOBIP CONVERSATIONS <\/span><br>Mantenha todas as conversas em um s\u00f3 lugar <\/span>\n\t\t\t\t\n            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-feature-card__description u-r-b0\">\n\t\t\t\tGerencie todas as suas mensagens do WhatsApp em um \u00fanico espa\u00e7o de trabalho, onde sua equipe pode acessar o hist\u00f3rico de conversas, perfis de clientes, modelos de mensagens e muito mais para fornecer um suporte verdadeiramente personalizado.             <\/p>\n            <!--end description-->\n\t\t\t                <!--link-->\n                <div class=\"c-feature-card__link\">\n                <a href=\"\/pt\/conversations\" class=\"c-r-link u-r-b1 u-r-fw-700\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span>Conhe\u00e7a mais da plataforma Conversations<\/span>\n                                <\/a>                <\/div>\n                <!--end link-->\n\t\t\t\t\n        <\/div>\n        <!--end content wrapper-->\n    <\/div>\n    <!--end inner-->\n<\/div>\n<!--end FEATURE CARD-->                <\/div>\n                <!--end content-->\n\t\t\t\t\n\n        <\/div>\n    <\/div>\n<\/section>\n<!--end FEATURES LIST-->\n\n<!--PRE FOOTER CTA-->\n<section class=\"o-r-section o-r-section--big o-r-section--gradient-blue\">\n    <div class=\"o-r-container\">\n        <div class=\"c-pre-footer-cta u-text-center\">\n            <!--title-->\n            <h3 class=\"c-pre-footer-cta__title u-r-a2 u-r-fw-900\">\n\t\t\t\tComece a usar a API do WhatsApp Business hoje             <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-pre-footer-cta__description u-r-a1\">\n\t\t\t\tcom a Infobip como seu provedor de solu\u00e7\u00f5es WhatsApp            <\/p>\n            <!--end description-->\n            <!--buttons-->\n            <div class=\"c-overview-header-row__buttons\">\n\t\t\t\t<a href=\"https:\/\/www2.infobip.com\/pt\/contato\" class=\"c-r-button u-r-b2 u-r-fw-700\" target=\"_self\">\n                            Fale com um especialista\n                        <\/a><a href=\"http:\/\/infobip.com\/pt\/cliente\" class=\"c-r-button c-r-button--black u-r-b2 u-r-fw-700\" target=\"_blank\">\n                            Cases de sucesso\n                        <\/a>\t\t\t\t\t\t\n            <\/div>\n            <!--end buttons-->\n        <\/div>\n    <\/div>\n<\/section>\n<!--end PRE FOOTER CTA-->","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Recursos do WhatsApp Business API<\/title>\n<meta name=\"description\" content=\"Facilite a conex\u00e3o com seus clientes em seu aplicativo de bate-papo favorito, com automa\u00e7\u00e3o e tecnologia em nuvem. 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