{"id":80940,"date":"2021-06-11T15:41:28","date_gmt":"2021-06-11T13:41:28","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=downloads&#038;p=80940"},"modified":"2022-08-18T18:30:37","modified_gmt":"2022-08-18T16:30:37","slug":"relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido","status":"publish","type":"downloads","link":"https:\/\/www2.infobip.com\/pt\/downloads\/relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido","title":{"rendered":"Relat\u00f3rio Especial: O Futuro da Experi\u00eancia do Cliente H\u00edbrido\u200b \u200b"},"content":{"rendered":"\n<h4>Fa\u00e7a o download do relat\u00f3rio e descubra: <\/h4>\n\n\n\n<ul><li>O que os consumidores esperam das marcas hoje;<\/li><li>O poder dos contact centers h\u00edbridos na nuvem, e como eles eles ir\u00e3o ajudar a reinventar o CX em 2021;<\/li><li>Como um atendimento ao cliente omnichannel e a personaliza\u00e7\u00e3o ajudar\u00e3o voc\u00ea a se destacar dos concorrentes.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Fa\u00e7a o download do relat\u00f3rio e descubra: O que os consumidores esperam das marcas hoje; O poder dos contact centers h\u00edbridos na nuvem, e como eles eles ir\u00e3o ajudar a reinventar o CX em 2021; Como um atendimento ao cliente omnichannel e a personaliza\u00e7\u00e3o ajudar\u00e3o voc\u00ea a se destacar dos concorrentes.<\/p>\n","protected":false},"featured_media":54152,"template":"","download-category":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Relat\u00f3rio Especial: O Futuro da Experi\u00eancia do Cliente H\u00edbrido\u200b \u200b - Infobip<\/title>\n<meta name=\"description\" content=\"Descubra as principais tend\u00eancias que est\u00e3o influenciando o comportamento dos consumidores com essa pesquisa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/pt\/downloads\/relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Relat\u00f3rio Especial: O Futuro da Experi\u00eancia do Cliente H\u00edbrido\u200b \u200b - Infobip\" \/>\n<meta property=\"og:description\" content=\"Descubra as principais tend\u00eancias que est\u00e3o influenciando o comportamento dos consumidores com essa pesquisa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.infobip.com\/pt\/downloads\/relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido\" \/>\n<meta property=\"og:site_name\" content=\"Infobip\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-18T16:30:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/12\/11213458\/infobip-hybrid-customer-experience-cover.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www2.infobip.com\/pt\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Relat\u00f3rio Especial: O Futuro da Experi\u00eancia do Cliente H\u00edbrido\u200b \u200b - Infobip","description":"Descubra as principais tend\u00eancias que est\u00e3o influenciando o comportamento dos consumidores com essa pesquisa.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www2.infobip.com\/pt\/downloads\/relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido","og_locale":"pt_PT","og_type":"article","og_title":"Relat\u00f3rio Especial: O Futuro da Experi\u00eancia do Cliente H\u00edbrido\u200b \u200b - Infobip","og_description":"Descubra as principais tend\u00eancias que est\u00e3o influenciando o comportamento dos consumidores com essa pesquisa.","og_url":"https:\/\/www2.infobip.com\/pt\/downloads\/relatorio-especial-o-futuro-da-experiencia-do-cliente-hibrido","og_site_name":"Infobip","article_modified_time":"2022-08-18T16:30:37+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/12\/11213458\/infobip-hybrid-customer-experience-cover.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www2.infobip.com\/pt"},{"@type":"ListItem","position":2,"name":""}]}]}},"_links":{"self":[{"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/downloads\/80940\/"}],"collection":[{"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/downloads\/"}],"about":[{"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/types\/downloads\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/media\/54152\/"}],"wp:attachment":[{"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/media\/?parent=80940"}],"wp:term":[{"taxonomy":"download-category","embeddable":true,"href":"https:\/\/www2.infobip.com\/pt\/wp-json\/wp\/v2\/download-category\/?post=80940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}