{"id":82710,"date":"2021-03-11T01:10:02","date_gmt":"2021-03-10T23:10:02","guid":{"rendered":"https:\/\/www2.infobip.com\/products-subpages\/features-11"},"modified":"2022-09-20T12:57:41","modified_gmt":"2022-09-20T10:57:41","slug":"features-11","status":"publish","type":"products-subpages","link":"https:\/\/www2.infobip.com\/jp\/video\/features","title":{"rendered":"Features"},"content":{"rendered":"\n
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\n WEB AND IN-APP CALLS <\/span>
Real-time audio and video communication <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tCommunicate over the web and in apps quickly and securely, with Web Real-Time Communications (WebRTC) technology \u2013 the communication standard for more than a billion devices.\u00a0 <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n USER PRIVACY AND PROTECTION <\/span>
Safeguard platform user privacy <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tKeep communications on-platform while safeguarding users\u2019 privacy with anonymization and voice over IP.\u00a0 <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n RECORDING<\/span>
Store recorded communication with your customers <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tRecord voice and video communication with your customers and hold on to your conversations for whenever you may need them.\u00a0 <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n OMNICHANNEL SUPPORT <\/span>
Easily add video to your communications stack <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\t\u00a0Send call invitations across different mobile channels, integrate phone dial-in, and share follow-up surveys on your customers\u2019 preferred channels. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n PLATFORM SUPPORT <\/span>
Connect over different platforms <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tSupport for several types of one-to-one calls, Web browser to web browser audio and video calls, Mobile application to mobile application audio and video calls, Web browser to mobile application audio and video calls and vice versa.\u00a0 <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n INFOBIP CONVERSATIONS <\/span>
Add video to your contact centre <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tManage video conversations from a unified workspace where your team can view conversation data history, access customer data, messages template and more. A solution that is fast to implement and simple to use.\u00a0 <\/p>\n \n\t\t\t \n

\n \n \n <\/use>\n <\/svg>\n Find out more<\/span>\n <\/a> <\/div>\n \n\t\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n
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\n FAILOVER OPTIONS <\/span>
Have a backup if things go wrong <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tEnable live chat or phone dial-in as failover options where internet is not stable.\u00a0 <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n <\/div>\n \n\t\t\t\t\n\n <\/div>\n <\/div>\n<\/section>\n\n

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\n\t\t\t\tSee the Full Picture with Face-to-Face Video Communication <\/h3>\n \n \n

\n\t\t\t\tFind out how Video can help improve your customer experience. <\/p>\n \n \n

\n\t\t\t\t\n Contact an Expert\n <\/a>\n <\/div>\n \n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"\nVideo - Features - Infobip<\/title>\n<meta name=\"description\" content=\"Set up web and in-app calls, user privacy and protection, omnichannel support, and more with our leading video solutions. Additional text. Learn more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/jp\/video\/features\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Video - Features - Infobip\" \/>\n<meta property=\"og:description\" content=\"Set up web and in-app calls, user privacy and protection, omnichannel support, and more with our leading video solutions. Additional text. Learn more!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.infobip.com\/jp\/video\/features\" \/>\n<meta property=\"og:site_name\" content=\"Infobip\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-20T10:57:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.infobip.com\/jp\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Video - Features - Infobip","description":"Set up web and in-app calls, user privacy and protection, omnichannel support, and more with our leading video solutions. Additional text. Learn more!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www2.infobip.com\/jp\/video\/features","og_locale":"en_US","og_type":"article","og_title":"Video - Features - Infobip","og_description":"Set up web and in-app calls, user privacy and protection, omnichannel support, and more with our leading video solutions. Additional text. Learn more!","og_url":"https:\/\/www2.infobip.com\/jp\/video\/features","og_site_name":"Infobip","article_modified_time":"2022-09-20T10:57:41+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.infobip.com\/jp"},{"@type":"ListItem","position":2,"name":""}]}]}},"_links":{"self":[{"href":"https:\/\/www2.infobip.com\/jp\/wp-json\/wp\/v2\/products-subpages\/82710\/"}],"collection":[{"href":"https:\/\/www2.infobip.com\/jp\/wp-json\/wp\/v2\/products-subpages\/"}],"about":[{"href":"https:\/\/www2.infobip.com\/jp\/wp-json\/wp\/v2\/types\/products-subpages\/"}],"wp:attachment":[{"href":"https:\/\/www2.infobip.com\/jp\/wp-json\/wp\/v2\/media\/?parent=82710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}