{"id":169885,"date":"2022-04-13T11:41:34","date_gmt":"2022-04-13T09:41:34","guid":{"rendered":"https:\/\/www2.infobip.com\/products-subpages\/lorem-ispum"},"modified":"2022-10-11T14:40:33","modified_gmt":"2022-10-11T12:40:33","slug":"lorem-ispum","status":"publish","type":"products-subpages","link":"https:\/\/www2.infobip.com\/it\/lorem-ispum","title":{"rendered":"Caratteristiche"},"content":{"rendered":"\n
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\n MULTIPLE ENTRY POINTS<\/span>
Start a conversation, anywhere<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tEasily respond to customer comments, story mentions, story replies, and direct messages to your Instagram page. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n MESSAGE TYPES<\/span>
Craft your reply based on the topic<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tSend text, images, and quick replies via Instagram messaging. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n DM AUTOMATION OPTIONS<\/span>
Get and give the right information in seconds<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tGive your customers quick reply options to select from, and precise responses in seconds. Set up an AI or keyword chatbot to assist customers just as fast. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n INSTAGRAM POSTS<\/span>
Keep the conversation going<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tRespond to comments on your Instagram posts to keep customers engaged on the channel of their choice, and provide context for other users scrolling by. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n INSTAGRAM MESSAGING<\/span>
Make it personal with direct messaging <\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tAddress questions and concerns through one-on-one messaging in your Instagram direct messages inbox. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n <\/div>\n \n\t\t\t\t\n\n <\/div>\n <\/div>\n<\/section>\n\n

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\n\t\t\t\t\t\tCONVERSATIONS DI INFOBIP<\/span> <\/h4>\n <\/div>\n \n\t\t\t\t \n
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\n ALL-IN-ONE SOLUTION<\/span>
Multiple chats on a single interface<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tYour agents can simultaneously respond to multiple direct messages and post comments through a single workspace.\u00a0Manage and resolve Instagram queries alongside other channels – from email to Live Chat, voice and video calls, Facebook, and more. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n FLEXIBILITY AND SCALABILITY<\/span>
Customer service on the go<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tHaving a cloud solution with a mobile app enables agents to provide customer service from their desktop, tablet, or mobile phone \u2013 all they need is an internet connection. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n PRODUCTIVITY<\/span>
Let the work flow<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tEmpower your agents to reduce hold time for customers. Set up automated routing, workflows, message templates, your own knowledge base, and more to improve their performance. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n CONTEXT<\/span>
Equip your agents with context for every customer<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tGive agents 360\u00b0 customer profiles and full conversation history all in one place \u2013 helping them unlock valuable insights and provide fast and personalized customer support. <\/p>\n \n\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n\n

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\n 360\u00b0 VIEW OF CUSTOMER<\/span>
Customer Data Platform<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tKeep your customer data in one place. Easily import, integrate, or create profiles to give your agents full visibility of customers\u2019 previous purchases, behaviors, preferences, and more. <\/p>\n \n\t\t\t \n

\n \n \n <\/use>\n <\/svg>\n Find out more about Conversations<\/span>\n <\/a> <\/div>\n \n\t\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n <\/div>\n \n\t\t\t\t\n\n <\/div>\n <\/div>\n<\/section>\n\n
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\n\t\t\t\t\t\tANSWERS DI INFOBIP<\/span> <\/h4>\n <\/div>\n \n\t\t\t\t \n
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\n AUTOMATED COMMUNICATION<\/span>
Build a chatbot without a line of code<\/span>\n\t\t\t\t\n <\/h3>\n \n \n

\n\t\t\t\tDesign and create a chatbot to answer frequently asked questions with the ability to transfer the conversation to a live agent – without losing context. Save your team time while improving your customer experience. <\/p>\n \n\t\t\t \n

\n \n \n <\/use>\n <\/svg>\n Find out more about Answers<\/span>\n <\/a> <\/div>\n \n\t\t\t\t\n <\/div>\n \n <\/div>\n \n<\/div>\n <\/div>\n \n\t\t\t\t\n\n <\/div>\n <\/div>\n<\/section>\n\n
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\n\t\t\t\tGestisci la tua messaggistica Instagram su larga scala <\/h3>\n \n \n

\n\t\t\t\tGarantisci un servizio clienti di prim’ordine su Instagram con Infobip <\/p>\n \n \n

\n\t\t\t\t\n Get Started\n <\/a>\n <\/div>\n \n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"\nInstagram Business - Caratteristiche - Infobip<\/title>\n<meta name=\"description\" content=\"Rispondi ai commenti dei clienti, ai tag nelle stories, alle risposte e ai messaggi diretti sulla tua pagina Instagram aziendale. Scopri come!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/it\/lorem-ispum\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Instagram Business - Caratteristiche - Infobip\" \/>\n<meta property=\"og:description\" content=\"Rispondi ai commenti dei clienti, ai tag nelle stories, alle risposte e ai messaggi diretti sulla tua pagina Instagram aziendale. Scopri come!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.infobip.com\/it\/lorem-ispum\" \/>\n<meta property=\"og:site_name\" content=\"Infobip\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-11T12:40:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www2.infobip.com\/it\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Instagram Business - Caratteristiche - Infobip","description":"Rispondi ai commenti dei clienti, ai tag nelle stories, alle risposte e ai messaggi diretti sulla tua pagina Instagram aziendale. Scopri come!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www2.infobip.com\/it\/lorem-ispum","og_locale":"it_IT","og_type":"article","og_title":"Instagram Business - Caratteristiche - Infobip","og_description":"Rispondi ai commenti dei clienti, ai tag nelle stories, alle risposte e ai messaggi diretti sulla tua pagina Instagram aziendale. Scopri come!","og_url":"https:\/\/www2.infobip.com\/it\/lorem-ispum","og_site_name":"Infobip","article_modified_time":"2022-10-11T12:40:33+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www2.infobip.com\/it"},{"@type":"ListItem","position":2,"name":""}]}]}},"_links":{"self":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/products-subpages\/169885\/"}],"collection":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/products-subpages\/"}],"about":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/types\/products-subpages\/"}],"wp:attachment":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/media\/?parent=169885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}