{"id":152208,"date":"2022-01-31T13:09:31","date_gmt":"2022-01-31T11:09:31","guid":{"rendered":"https:\/\/www2.infobip.com\/?page_id=152208"},"modified":"2022-04-05T16:51:30","modified_gmt":"2022-04-05T14:51:30","slug":"il-podcast-infobip","status":"publish","type":"page","link":"https:\/\/www2.infobip.com\/it\/podcast","title":{"rendered":"Podcast"},"content":{"rendered":"<p><\/p>\n<p><\/p><center><iframe loading=\"lazy\" src=\"https:\/\/widget.spreaker.com\/player?show_id=5359980&amp;theme=dark&amp;playlist=show\" width=\"77%\" height=\"410px\" frameborder=\"0\"><\/iframe><\/center><p><\/p>\n\n\n<!--BENEFIT SINGLE-->\n<section class=\"o-r-section o-r-section--wide\">\n    <div class=\"o-r-container\">\n        <div class=\"c-benefit-single c-benefit-single--inverted\">\n            <!--content-->\n            <div class=\"c-benefit-single__content\">\n                                                                    <!--description-->\n                    <p class=\"c-benefit-single__description u-r-b0\">\n                        <b> Ottenere clienti soddisfatti e fidelizzati \u00e8 l\u2019obiettivo di tutte le imprese <\/b>. Per farlo, le fasi da seguire sono le stesse per tutti: conquistare, convertire, supportare e fidelizzare. Ma solo le imprese in grado di creare e alimentare connessioni significative e di valore riescono a soddisfare tutti i clienti. Per questo serve un approccio relazionale e omnicanale che si pu\u00f2 sviluppare adottando soluzioni software specifiche per ottimizzare la customer experience. \u00c8 grazie a questo approccio che le oltre 10.000 aziende che si affidano a Infobip ottengono milioni di clienti soddisfatti e fidelizzati. Nei quattro episodi di <b>\u201cClienti felici per aziende di successo\u201d<\/b>, realizzati in collaborazione con RADIO IT, Infobip ti svela alcuni dei segreti di gestione della customer experience attraverso informazioni, spunti, consigli e case history.                    <\/p>\n                    <!--end description-->\n                                                <\/div>\n            <!--end content-->\n                            <!--media-->\n                <div class=\"c-benefit-single__media \">\n                                            <!--image-->\n                        <figure class=\"u-r-media-wrapper u-r-media-wrapper--benefit\"\n                                data-src=\"\"\n                                style=\"background-color: none\">\n                                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/31131935\/podcast-1.png\"\n                                     alt=\"\">\n                                                        <\/figure>\n                        <!--end image-->\n                                        <\/div>\n                <!--end media-->\n                        <\/div>\n    <\/div>\n<\/section>\n<!--end BENEFIT SINGLE-->\n\n<section class=\"o-section | o-section--related-content\">\n    <div class=\"o-container\">\n        <div class=\"o-section__heading | o-section__heading--centered\">\n            <h2 class=\"u-a3\">\n\t\t\t\tScopri i singoli episodi            <\/h2>\n        <\/div>\n\n\t\t\n            <div class=\"c-card-slider swiper-container js-card-slider\">\n\n                <ul class=\"c-card-list | swiper-wrapper | c-card-list--related-content\">\n\t\t\t\t\t                        <li class=\"c-card-list__item swiper-slide js-card-slider-item\">\n\n                            <!-- CARD -->\n                            <div class=\"c-card | c-card--article c-card--article-post\">\n                                <a href=\"https:\/\/www2.infobip.com\/it\/blog\/podcast-episodio-1\">\n                                    <header class=\"c-card__header\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--article-thumb\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/14143610\/omnichannelpodcastimage-06.png\"\n                                                 alt=\"\">\n                                        <\/figure>\n                                        <span class=\"c-tag | c-tag--fifth | c-tag--small\">\n                                <span>post<\/span>\n                            <\/span>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"u-b3 | u-bold | u-uppercase | c-card__category\">\n                                    Podcast\n                                <\/span>\n                                        <h3 class=\"u-b0 | u-bold | c-card__title\">\n\t\t\t\t\t\t\t\t\t\t\tEPISODIO 1 &#8211; Customer Experience, perch\u00e8 oggi \u00e8 pi\u00f9 importante che mai?                                        <\/h3>\n                                    <\/article>\n                                <\/a>\n                            <\/div>\n                            <!-- \/\/CARD -->\n                        <\/li>\n\t\t\t\t\t\t                        <li class=\"c-card-list__item swiper-slide js-card-slider-item\">\n\n                            <!-- CARD -->\n                            <div class=\"c-card | c-card--article c-card--article-post\">\n                                <a href=\"https:\/\/www2.infobip.com\/it\/blog\/episodio-2-dialogare-con-un-chatbot\">\n                                    <header class=\"c-card__header\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--article-thumb\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/14143610\/omnichannelpodcastimage-06.png\"\n                                                 alt=\"\">\n                                        <\/figure>\n                                        <span class=\"c-tag | c-tag--fifth | c-tag--small\">\n                                <span>post<\/span>\n                            <\/span>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"u-b3 | u-bold | u-uppercase | c-card__category\">\n                                    Podcast\n                                <\/span>\n                                        <h3 class=\"u-b0 | u-bold | c-card__title\">\n\t\t\t\t\t\t\t\t\t\t\tEPISODIO 2 &#8211; Dialogare con un chatbot: presente e futuro                                        <\/h3>\n                                    <\/article>\n                                <\/a>\n                            <\/div>\n                            <!-- \/\/CARD -->\n                        <\/li>\n\t\t\t\t\t\t                        <li class=\"c-card-list__item swiper-slide js-card-slider-item\">\n\n                            <!-- CARD -->\n                            <div class=\"c-card | c-card--article c-card--article-post\">\n                                <a href=\"https:\/\/www2.infobip.com\/it\/blog\/episodio-3-comunicazione-omnicanale-vodafone\">\n                                    <header class=\"c-card__header\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--article-thumb\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/14143610\/omnichannelpodcastimage-06.png\"\n                                                 alt=\"\">\n                                        <\/figure>\n                                        <span class=\"c-tag | c-tag--fifth | c-tag--small\">\n                                <span>post<\/span>\n                            <\/span>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"u-b3 | u-bold | u-uppercase | c-card__category\">\n                                    Podcast\n                                <\/span>\n                                        <h3 class=\"u-b0 | u-bold | c-card__title\">\n\t\t\t\t\t\t\t\t\t\t\tEPISODIO 3 &#8211; Tecnologia e comunicazione omnicanale: la vision di Vodafone                                        <\/h3>\n                                    <\/article>\n                                <\/a>\n                            <\/div>\n                            <!-- \/\/CARD -->\n                        <\/li>\n\t\t\t\t\t\t                        <li class=\"c-card-list__item swiper-slide js-card-slider-item\">\n\n                            <!-- CARD -->\n                            <div class=\"c-card | c-card--article c-card--article-post\">\n                                <a href=\"https:\/\/www2.infobip.com\/it\/blog\/episodio-4-il-futuro-della-comunicazione\">\n                                    <header class=\"c-card__header\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--article-thumb\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/14143610\/omnichannelpodcastimage-06.png\"\n                                                 alt=\"\">\n                                        <\/figure>\n                                        <span class=\"c-tag | c-tag--fifth | c-tag--small\">\n                                <span>post<\/span>\n                            <\/span>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"u-b3 | u-bold | u-uppercase | c-card__category\">\n                                    Podcast\n                                <\/span>\n                                        <h3 class=\"u-b0 | u-bold | c-card__title\">\n\t\t\t\t\t\t\t\t\t\t\tEPISODIO 4 &#8211; Il futuro della comunicazione tra azienda e cliente                                        <\/h3>\n                                    <\/article>\n                                <\/a>\n                            <\/div>\n                            <!-- \/\/CARD -->\n                        <\/li>\n\t\t\t\t\t\t                <\/ul>\n\n                <!-- If we need pagination -->\n\t\t\t\t\n                    <div class=\"c-card-slider__pagination swiper-pagination js-swiper-pagination\"><\/div>\n\n                    <div class=\"c-card-slider__navigation\">\n                        <button type=\"button\" class=\"c-slider-arrow c-slider-arrow--previous js-card-slider-previous\"\n                                tabindex=\"0\" role=\"button\" aria-label=\"Next slide\" aria-disabled=\"false\">\n                            <svg class=\"u-icon u-icon--arrow-squircle-left\">\n                                <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-left\"><\/use>\n                            <\/svg>\n                        <\/button>\n                        <button type=\"button\" class=\"c-slider-arrow c-slider-arrow--next js-card-slider-next\"\n                                tabindex=\"0\"\n                                role=\"button\" aria-label=\"Next slide\" aria-disabled=\"false\">\n                            <svg class=\"u-icon u-icon--arrow-squircle-right\">\n                                <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right\"><\/use>\n                            <\/svg>\n                        <\/button>\n                    <\/div>\n\n\t\t\t\t\t\n\t\t\t\t            <\/div>\n\n\t\t\n\n    <\/div>\n<\/section>\n\n\n<!--PRE FOOTER CTA-->\n<section class=\"o-r-section o-r-section--big o-r-section--gradient-blue\">\n    <div class=\"o-r-container\">\n        <div class=\"c-pre-footer-cta u-text-center\">\n            <!--title-->\n            <h3 class=\"c-pre-footer-cta__title u-r-a2 u-r-fw-900\">\n\t\t\t\tVuoi maggiori informazioni?            <\/h3>\n            <!--end title-->\n            <!--description-->\n            <p class=\"c-pre-footer-cta__description u-r-a1\">\n\t\t\t\t            <\/p>\n            <!--end description-->\n            <!--buttons-->\n            <div class=\"c-overview-header-row__buttons\">\n\t\t\t\t<a href=\"https:\/\/www2.infobip.com\/it\/contatto\" class=\"c-r-button u-r-b2 u-r-fw-700\" target=\"_self\">\n                            Contatta un nostro esperto\n                        <\/a>\n            <\/div>\n            <!--end buttons-->\n        <\/div>\n    <\/div>\n<\/section>\n<!--end PRE FOOTER CTA-->\n\n<section class=\"o-section o-section--special-products-benefits\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"o-section__heading o-section__heading--centered o-section__heading--wide\">\n            <h2 class=\"u-a5\">\n                            <\/h2>\n            <h5 class=\"u-a1 u-regular\">\n                Alcuni dei temi trattati in questo podcast            <\/h5>\n            <p class=\"u-b0\">\n               Customer Experience, CX, omnicanalit\u00e0, omnicanale, comunicazione, canali di comunicazione, customer engagement, contact center, cloud, customer journey, customer service, assistenza clienti, clienti, WhatsApp business, multicanale, chatbot, digital transformation, cloud contact center e cloud platform            <\/p>\n                    <\/div>\n\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--special-benefits c-card-list--4-column u-flex u-flex--align-x-center u-flex--lg-space-between\">\n                            <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":73,"featured_media":152532,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/product-generic.php","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>&quot;Clienti felici per aziende di successo&quot; - Il podcast di Infobip<\/title>\n<meta name=\"description\" content=\"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;Clienti felici per aziende di successo&quot; - Il podcast di Infobip\" \/>\n<meta property=\"og:description\" content=\"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.infobip.com\/it\/podcast\" \/>\n<meta property=\"og:site_name\" content=\"Infobip\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-05T14:51:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/03165614\/omnichannelpodcastimage-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"&quot;Clienti felici per aziende di successo&quot; - Il podcast di Infobip\" \/>\n<meta name=\"twitter:description\" content=\"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/03165614\/omnichannelpodcastimage-01.png\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www2.infobip.com\/it\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\"Clienti felici per aziende di successo\" - Il podcast di Infobip","description":"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"it_IT","og_type":"article","og_title":"\"Clienti felici per aziende di successo\" - Il podcast di Infobip","og_description":"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.","og_url":"https:\/\/www2.infobip.com\/it\/podcast","og_site_name":"Infobip","article_modified_time":"2022-04-05T14:51:30+00:00","og_image":[{"width":720,"height":540,"url":"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/03165614\/omnichannelpodcastimage-01.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_title":"\"Clienti felici per aziende di successo\" - Il podcast di Infobip","twitter_description":"Nei 4 episodi di \u201cClienti felici per aziende di successo\u201d Infobip ti svela alcuni dei segreti di gestione della CX attraverso informazioni, spunti, consigli e case history.","twitter_image":"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2022\/01\/03165614\/omnichannelpodcastimage-01.png","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www2.infobip.com\/it"},{"@type":"ListItem","position":2,"name":""}]}]}},"_links":{"self":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/pages\/152208\/"}],"collection":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/users\/73\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/comments\/?post=152208"}],"version-history":[{"count":0,"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/pages\/152208\/revisions\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/media\/152532\/"}],"wp:attachment":[{"href":"https:\/\/www2.infobip.com\/it\/wp-json\/wp\/v2\/media\/?parent=152208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}