{"id":45254,"date":"2020-09-15T10:24:16","date_gmt":"2020-09-15T08:24:16","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=solutions&#038;p=45254"},"modified":"2022-10-26T10:47:51","modified_gmt":"2022-10-26T08:47:51","slug":"engagement-client","status":"publish","type":"solutions","link":"https:\/\/www2.infobip.com\/fr\/solutions\/engagement-client","title":{"rendered":"Engagement client"},"content":{"rendered":"<section id=\"t\u00e9moignages\"\n         class=\"o-section o-section--testimonials  o-section--testimonials-slider js-scroll-to-section\">\n    <div class=\"o-container o-container--wide\">\n        \n        <div class=\"c-testimonials-slider-wrapper-outer js-testimonials-slider-wrapper\">\n\n            <div class=\"c-testimonials-slider-wrapper swiper-container js-testimonials-slider\">\n                <ul class=\"c-testimonials-slider c-testimonials-slider--light-blue | swiper-wrapper\">\n\t\t\t        <!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider__item c-testimonials-slider__item--no-case-study swiper-slide\">\n    <header class=\"c-testimonials-slider__left\">\n\t\t            <div class=\"c-testimonials-slider__logo\">\n                <!-- LOGO -->\n                <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163951\/shoebedo-logo-small.png\"\n                             alt=\"\">\n\t\t                                <\/figure>\n                <!-- \/\/LOGO -->\n            <\/div>\n\t\t\t    <\/header>\n    <article class=\"c-testimonials-slider__right\">\n\n\t\t\n        <h4 class=\"u-a3 | u-regular | c-testimonials-slider__quote\">\n\t\t\tUne communication directe et personnalis\u00e9e par l\u2019interm\u00e9diaire d\u2019un partenaire de confiance a fait toute la diff\u00e9rence pour nos programmes de sensibilisation, entra\u00eenant une hausse des conversions.        <\/h4>\n\n\t\t\n        <h5 class=\"c-testimonials-slider__author | u-b0 u-b0--b | u-bold\">\n\t\t\tVlasta Milina        <\/h5>\n        <span class=\"c-testimonials-slider__author-position | u-b2 | u-regular\">\n\t\t\tResponsable Relations publiques &#038; Marketing, ShoeBeDo        <\/span>\n    <\/article>\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n<!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider__item c-testimonials-slider__item--no-case-study swiper-slide\">\n    <header class=\"c-testimonials-slider__left\">\n\t\t            <div class=\"c-testimonials-slider__logo\">\n                <!-- LOGO -->\n                <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02134254\/volpy-logo-small.png\"\n                             alt=\"\">\n\t\t                                <\/figure>\n                <!-- \/\/LOGO -->\n            <\/div>\n\t\t\t    <\/header>\n    <article class=\"c-testimonials-slider__right\">\n\n\t\t\n        <h4 class=\"u-a3 | u-regular | c-testimonials-slider__quote\">\n\t\t\tInfobip nous a permis d\u2019accro\u00eetre le nombre d\u2019utilisateurs actifs de 30 % en quatre semaines seulement.        <\/h4>\n\n\t\t\n        <h5 class=\"c-testimonials-slider__author | u-b0 u-b0--b | u-bold\">\n\t\t\tSabrina Taelman Martini        <\/h5>\n        <span class=\"c-testimonials-slider__author-position | u-b2 | u-regular\">\n\t\t\tDirectrice du Marketing, Volpy        <\/span>\n    <\/article>\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n<!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider__item c-testimonials-slider__item--no-case-study swiper-slide\">\n    <header class=\"c-testimonials-slider__left\">\n\t\t            <div class=\"c-testimonials-slider__logo\">\n                <!-- LOGO -->\n                <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135313\/club-comex-logo-small.png\"\n                             alt=\"\">\n\t\t                                <\/figure>\n                <!-- \/\/LOGO -->\n            <\/div>\n\t\t\t    <\/header>\n    <article class=\"c-testimonials-slider__right\">\n\n\t\t\n        <h4 class=\"u-a3 | u-regular | c-testimonials-slider__quote\">\n\t\t\tJe suis tr\u00e8s satisfaite du succ\u00e8s de nos campagnes RCS, qui ont g\u00e9n\u00e9r\u00e9 une hausse de 115 % de nos revenus.        <\/h4>\n\n\t\t\n        <h5 class=\"c-testimonials-slider__author | u-b0 u-b0--b | u-bold\">\n\t\t\tRebeca Gonzalez Huerta         <\/h5>\n        <span class=\"c-testimonials-slider__author-position | u-b2 | u-regular\">\n\t\t\tResponsable Marketing Senior Fid\u00e9lit\u00e9 et CRM, Club Comex        <\/span>\n    <\/article>\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n                <\/ul>\n\n                <div class=\"c-testimonials-slider-navigation\">\n                    <button type=\"button\"\n                            class=\"c-slider-arrow c-slider-arrow--large c-slider-arrow--previous js-testimonials-slider-previous\"\n                            tabindex=\"0\" role=\"button\" aria-label=\"Next slide\" aria-disabled=\"false\">\n                        <svg class=\"u-icon u-icon--arrow-squircle-left-small\">\n                            <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-left-small\"><\/use>\n                        <\/svg>\n                    <\/button>\n                    <button type=\"button\"\n                            class=\"c-slider-arrow c-slider-arrow--large c-slider-arrow--next js-testimonials-slider-next\"\n                            tabindex=\"0\"\n                            role=\"button\" aria-label=\"Next slide\" aria-disabled=\"false\">\n                        <svg class=\"u-icon u-icon--arrow-squircle-right-small\">\n                            <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n            <\/div>\n\n            <div class=\"c-testimonials-slider-pagination-wrapper swiper-container js-testimonials-slider-pagination\">\n\n                <ul class=\"c-testimonials-slider-pagination swiper-wrapper\">\n\n\t\t\t        <!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider-pagination__item swiper-slide\">\n    <!-- LOGO -->\n    <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t    \t\t    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163951\/shoebedo-logo-small.png\" alt=\"\">\n        \n                <\/figure>\n    <!-- \/\/LOGO -->\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n<!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider-pagination__item swiper-slide\">\n    <!-- LOGO -->\n    <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t    \t\t    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02134254\/volpy-logo-small.png\" alt=\"\">\n        \n                <\/figure>\n    <!-- \/\/LOGO -->\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n<!-- TESTIMONIAL SLIDER ITEM -->\n<li class=\"c-testimonials-slider-pagination__item swiper-slide\">\n    <!-- LOGO -->\n    <figure class=\"u-media-wrapper u-media-wrapper--logo\">\n\t    \t\t    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135313\/club-comex-logo-small.png\" alt=\"\">\n        \n                <\/figure>\n    <!-- \/\/LOGO -->\n<\/li>\n<!-- \/\/TESTIMONIAL SLIDER ITEM -->\n                <\/ul>\n            <\/div>\n\n\t        \n        <\/div>\n\n    <\/div>\n<\/section>\n\n\n\t<section id=\"customer-journey\" class=\"o-section o-section__bg--light-grey o-section--customer-journey\">\n\n\t    <div class=\"o-container o-container--wide\">\n        \t        <div class=\"o-section__heading | o-section__heading--centered | o-section__heading--x-wide\">\n\t            <h2 class=\"u-a5\">\n\t                <b>Des solutions pour r\u00e9pondre \u00e0 vos plus grands enjeux en mati\u00e8re d\u2019engagement client<\/b>\t            <\/h2>\n\t\t                  \n\t        <\/div>\n\t    <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"r\u00e9engager-les-clients-qui-ignorent-vos-messages\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\" role=\"tab\" aria-controls=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"r\u00e9engager-les-clients-qui-ignorent-vos-messages\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            R\u00e9engager les clients qui ignorent vos messages                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_44590f93f5d9b0163cdd8daea84b80bf-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\" role=\"tab\" aria-controls=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"convertir-les-prospects-sur-le-point-d'acheter\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            Convertir les prospects sur le point d&#8217;acheter                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_44590f93f5d9b0163cdd8daea84b80bf-tab-2\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\" role=\"tab\" aria-controls=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"3\" data-related=\"rappeler-l'int\u00e9r\u00eat-de-votre-app-et-augmenter-son-taux-d'utilisation\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            Rappeler l&#8217;int\u00e9r\u00eat de votre app et augmenter son taux d&#8217;utilisation                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-0\" >\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Engagez les clients avec une communication contextuelle             <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                D\u00e9terminez les besoins de vos clients et r\u00e9pondez-y de mani\u00e8re proactive            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    UNIFIER LES DONN\u00c9ES ET PERSONNALISER LES COMMUNICATIONS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Maximisez l\u2019engagement de vos clients avec des messages personnalis\u00e9s ciblant leurs canaux pr\u00e9f\u00e9r\u00e9s, pr\u00e9f\u00e9rences de contenu, g\u00e9olocalisation, etc. Pour ce faire, unifiez tout ou partie des donn\u00e9es client issues de vos syst\u00e8mes existants (CRM, site e-commerce, syst\u00e8me de paiement ou de r\u00e9servation, application mobile, site web, etc.) avec les donn\u00e9es issues de chaque point de contact client.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    EXPLOITER LES INTERACTIONS PHYSIQUES                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Combinez les donn\u00e9es issues de point de contact en digital avec les data offline pour am\u00e9liorer l&#8217;engagement client. Gr\u00e2ce \u00e0 des campagnes via le mobile et la mise en place de chatbots, vos campagnes de promotion via les canaux traditionnels trouveront un relais en digital et vous permettront d&#8217;engager la conversation avec vos clients.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-yellow\">\n            \t            <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29194714\/solutions_customer_engagement_illustrations_engage-customers.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-1\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                R\u00e9agissez en temps r\u00e9el pour r\u00e9duire les abandons            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Transformez vos visiteurs en acheteurs avec un messaging proactif            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    METTRE EN PLACE DES CAMPAGNES DE REMARKETING                                 <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    R\u00e9agissez avant que vos clients \/ prospects ne se d\u00e9sint\u00e9ressent. Envoyez des messages automatis\u00e9s et instantan\u00e9s les incitant \u00e0 poursuivre leur activit\u00e9 tant qu&#8217;ils sont toujours sur le point d&#8217;acheter.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    FOURNIR UN SUPPORT CONVERSATIONNEL EN TEMPS R\u00c9EL                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Soyez disponible pour r\u00e9pondre aux questions des clients gr\u00e2ce aux technologies conversationnelles, comme le Live Chat, les Chatbots ou encore de simples boutons click-to-call, et ce sur n\u2019importe quel canal et n&#8217;importe quel device. G\u00e9rez l\u2019ensemble du support client depuis une seule interface et \u00e9liminez la complexit\u00e9 des fils de discussions en silos.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-yellow\">\n            \t            <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29194714\/solutions_customer_engagement_illustrations_react-in-real-time.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_44590f93f5d9b0163cdd8daea84b80bf-tab-2\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_44590f93f5d9b0163cdd8daea84b80bf-tab-2\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Captez l&#8217;attention gr\u00e2ce aux communications push et in-app            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Engagez les utilisateurs au bon moment via votre application mobile            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    ATTIRER DE NOUVEAUX UTILISATEURS DE L\u2019APPLICATION                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Exploitez votre base de donn\u00e9es clients pour augmenter le nombre de t\u00e9l\u00e9chargements de l\u2019application. Envoyez des messages avec les bons call-to-action en fonction des diff\u00e9rents canaux de communication mobile : email, applications de chat et SMS.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    UTILISER DES TRIGGERS MARKETING                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Chaque action client\/prospect peut d\u00e9clencher vos messages de communications de fa\u00e7on automatis\u00e9e et personnalis\u00e9e. Le push message ou in-app vous permet d&#8217;attirer l&#8217;attention de fa\u00e7on sp\u00e9cifique.                                 <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    TRANSFORMER LES UTILISATEURS EN PROMOTEURS DE L\u2019APPLICATION                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Facilitez le messaging customer-to-customer pour les recommandations. Incitez vos utilisateurs \u00e0 adresser \u00e0 leurs amis et famille des invitations et des promotions pour t\u00e9l\u00e9charger l\u2019application.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-yellow\">\n            \t            <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29194713\/solutions_customer_engagement_illustrations_capture-attention.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n\n\n<section class=\"o-section | o-section--benefits | o-section--solutions-use-cases\">\n    <div class=\"o-container\">\n        <div class=\"o-section__content | o-section__content--right | o-section__content--benefits\">\n            <ul class=\"c-banner-list | c-banner-list--benefits |  c-banner-list--benefits-4 | c-banner-list--benefits-industries\">\n\n                <li class=\"c-banner-list__item\">\n\n                    <!-- BANNER -->\n                    <div class=\"c-banner | c-banner--use-cases\">\n                        <div class=\"c-banner__left\">\n\n                            <!-- BANNER TABS -->\n                            <div class=\"c-banner-tabs c-banner-tabs--vertical js-animation-tab-parent\">\n                                <div class=\"c-banner__illustration c-banner__illustration--portrait\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-0\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-animation-wrapper\">\n                                                    <div class=\"c-animation\">\n                                                        <div class=\"c-animation__container js-illustration-animation\"\n                                                             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180037\/03_solutions_banking_engage.json\"\n                                                             data-loop=\"false\"\n                                                        >\n                                                            <!-- ILLUSTRATION -->\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                        <\/div>\n                                            \t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-1\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-animation-wrapper\">\n                                                    <div class=\"c-animation\">\n                                                        <div class=\"c-animation__container js-illustration-animation\"\n                                                             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180102\/03_ondemand_engage.json\"\n                                                             data-loop=\"false\"\n                                                        >\n                                                            <!-- ILLUSTRATION -->\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                        <\/div>\n                                            \t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-2\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-animation-wrapper\">\n                                                    <div class=\"c-animation\">\n                                                        <div class=\"c-animation__container js-illustration-animation\"\n                                                             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180051\/03_engage_personalized_offer.json\"\n                                                             data-loop=\"false\"\n                                                        >\n                                                            <!-- ILLUSTRATION -->\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                        <\/div>\n                                            \t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-3\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11182250\/engage-personalised-finance-offer.png\"\n                                                         alt=\"\">\n                                                <\/figure>\n                                                                                        <\/div>\n                                            \t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-4\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11182332\/engage-personalised-promotion.png\"\n                                                         alt=\"\">\n                                                <\/figure>\n                                                                                        <\/div>\n                                            \t\t\t\t\t\t\t\t\t\t\t<div id=\"block_d8827177f0266ecb888d2d5ac043beeb-5\" class=\"c-banner__illustration js-illustration-animation-tab-wrapper c-banner__illustration--portrait c-banner__illustration--light-grey\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11182307\/engage-cart-abandonment.png\"\n                                                         alt=\"\">\n                                                <\/figure>\n                                                                                        <\/div>\n                                            \n                                <\/div>\n                            <\/div>\n                            <!-- \/\/BANNER TABS -->\n                        <\/div>\n\n                        <div class=\"c-banner__right\">\n                            <article class=\"c-banner__content\" data-tabs>\n\n                                <h3 class=\"u-a5\">\n\t\t\t\t\t\t\t\t\tCas d\u2019usages                                <\/h3>\n\n                                <ul class=\"c-numbered-list c-numbered-list--bordered u-regular\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-0\" data-tab-default>\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">01<\/span>\n                                                <span>Offre de pr\u00eat<\/span>\n                                            <\/a>\n                                        <\/li>\n                                            \t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-1\" >\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">02<\/span>\n                                                <span>Offre personnalis\u00e9e<\/span>\n                                            <\/a>\n                                        <\/li>\n                                            \t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-2\" >\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">03<\/span>\n                                                <span>Offre personnalis\u00e9e<\/span>\n                                            <\/a>\n                                        <\/li>\n                                            \t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-3\" >\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">04<\/span>\n                                                <span>Offre de financement personnalis\u00e9e <\/span>\n                                            <\/a>\n                                        <\/li>\n                                            \t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-4\" >\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">05<\/span>\n                                                <span>Promotion personnalis\u00e9e<\/span>\n                                            <\/a>\n                                        <\/li>\n                                            \t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"c-numbered-list__item js-illustration-tab-item\">\n                                            <a href=\"#block_d8827177f0266ecb888d2d5ac043beeb-5\" >\n                                                <span class=\"c-numbered-list__item-number u-b3 u-heavy\">06<\/span>\n                                                <span>Abandon de panier<\/span>\n                                            <\/a>\n                                        <\/li>\n                                                                            <\/ul>\n                            <\/article>\n\n\t                        \n                        <\/div>\n                    <\/div>\n\n                    <!-- \/\/BANNER -->\n                <\/li>\n            <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>La nouvelle \u00e8re du messaging sera conversationnelle<\/p>\n","protected":false},"featured_media":45281,"template":"","solution-category":[515],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Engagement client - Infobip<\/title>\n<meta name=\"description\" content=\"Check out our solution around the topic of &quot; Engagement client &quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/fr\/solutions\/engagement-client\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" 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