{"id":45215,"date":"2020-09-15T10:06:43","date_gmt":"2020-09-15T08:06:43","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=solutions&#038;p=45215"},"modified":"2022-10-26T10:43:16","modified_gmt":"2022-10-26T08:43:16","slug":"on-demand","status":"publish","type":"solutions","link":"https:\/\/www2.infobip.com\/fr\/solutions\/on-demand","title":{"rendered":"On-demand"},"content":{"rendered":"<section class=\"o-section o-section--statement\">\n\t<div class=\"o-container o-container--wide\">\n\t\t<div class=\"c-statement-wrapper\">\n\t\t\t<div class=\"c-statement\">\n\t\t\t\t<div class=\"c-statement__graphics\">\n\t\t\t\t\t<div class=\"c-statement__graphics-left\">\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tVous avez les clients et les id\u00e9es.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114507\/Icon-1.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-center\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--big\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10111236\/infobip-sign.png\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-right\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114511\/Icon-2.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tNous avons la technologie, les donn\u00e9es et l\u2019exp\u00e9rience.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"c-statement__heading\">\n\t\t\t\t\t<div class=\"u-a5 u-regular u-text-center\">\n\t\t\t\t\t\tNous avons la technologie, les donn\u00e9es et l\u2019exp\u00e9rience. Poursuivez votre croissance avec un partenaire capable d\u2019accompagner votre \u00e9volution.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"o-logo-list-wrapper\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"c-logo-list\">\n\t        \t\t        <div class=\"c-logo-list__heading\">\n\t                <p class=\"u-a4 u-heavy\">\n\t                    Les plus grandes marques mondiales de services \u00e0 la demande nous font confiance\t                <\/p>\n\t            <\/div>\n\t                   \n            <ul class=\"c-logo-list__list u-flex\">\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082219\/uber-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082216\/bolt-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082215\/blablacar-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082217\/rappi-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082219\/ttn-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t                        <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<section\n        class=\"o-section o-section--accent-blue o-section--special-products-user-experience\">\n    <div class=\"o-container\">\n\t\t\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--user-experience c-card-list--3-column u-flex u-flex--align-x-center\">\n\n\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>INFORMER VOS CLIENTS<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tCommunication client innovante                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163948\/blablacar-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>METTRE \u00c0 JOUR ET INFORMER<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tR\u00e9duction de 50 % de la charge de travail du service client                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163952\/ttn-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>PROT\u00c9GER LES UTILISATEURS<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tDes niveaux de s\u00e9curit\u00e9 client ultra performants                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163953\/uber-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t            <\/ul>\n\t\t\t        <\/div>\n    <\/div>\n<\/section>\n\n\n\t<section id=\"customer-journey\" class=\"o-section o-section__bg--light-grey o-section--customer-journey\">\n\n\t    <div class=\"o-container o-container--wide\">\n        <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"s\u00c9curit\u00c9\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" role=\"tab\" aria-controls=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"s\u00c9curit\u00c9\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            S\u00c9CURIT\u00c9                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" role=\"tab\" aria-controls=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"engagement\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            ENGAGEMENT                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-2\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" role=\"tab\" aria-controls=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"3\" data-related=\"support-client\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            SUPPORT CLIENT                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-3\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" role=\"tab\" aria-controls=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"4\" data-related=\"fid\u00c9lisation\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            FID\u00c9LISATION                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-0\" >\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Renforcez les mesures de s\u00e9curit\u00e9            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Am\u00e9liorez la s\u00e9curit\u00e9 des utilisateurs gr\u00e2ce \u00e0 une authentification plus rapide et \u00e0 l\u2019anonymisation des num\u00e9ros            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    ANONYMISER LES NUM\u00c9ROS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Masquez les num\u00e9ros de t\u00e9l\u00e9phone afin de garantir la confidentialit\u00e9 et maintenez les communications user-to-user sur votre plateforme.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    ASSURER UNE V\u00c9RIFICATION CONTINUE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Authentifiez les nouveaux utilisateurs sans interrompre le processus d\u2019inscription.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    PROT\u00c9GER LES COMPTES DES UTILISATEURS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    PROT\u00c9GER LES COMPTES DES UTILISATEURS                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/12105440\/04_ondemand_secure_number_masking-1.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-1\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Captez et retenez l&#8217;attention client            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Maintenez l&#8217;int\u00e9r\u00eat de vos clients en adressant des communications contextuelles            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    PERSONNALISER VOS COMMUNICATIONS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    R\u00e9pondez aux besoins de vos clients en leur adressant des offres personnalis\u00e9es sur leurs canaux pr\u00e9f\u00e9r\u00e9s.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    ENVOYER LE BON MESSAGE AU BON MOMENT                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Utilisez des sc\u00e9narios de communication bas\u00e9s sur les actions track\u00e9es r\u00e9alis\u00e9es par vos clients. Am\u00e9liorez ainsi les conversions et l&#8217;engagement client au sein de votre app.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    R\u00c9ENGAGER LES UTILISATEURS DE L\u2019APPLICATION INACTIFS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Adressez des offres push et in-app \u00e0 bon escient pour inciter les utilisateurs \u00e0 revenir.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180102\/03_ondemand_engage.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-2\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-2\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Mettez en place un messaging conversationnel            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Am\u00e9liorez la qualit\u00e9 du service client avec un support contextuel plus rapide sur tous les canaux            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    PRIORISER LES DEMANDES COMPLEXES                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Laissez les chatbots r\u00e9pondre aux FAQ, afin que vos conseillers disposent de plus de temps pour g\u00e9rer les interactions clients complexes.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    COMMUNIQUER DE MANI\u00c8RE PROACTIVE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Gr\u00e2ce \u00e0 la mise en place de workflows de communication automatis\u00e9s, tenez vos clients inform\u00e9s de ce qui compte pour eux.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    FOURNIR UNE ASSISTANCE AVEC DU CONTEXTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Rassemblez au sein d&#8217;une m\u00eame fen\u00eatre de travail, tous les \u00e9l\u00e9ments de contexte utiles \u00e0 vos conseillers autour du client.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180100\/01_ondemand_support_chatbot.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-3\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_3e07b1c6894a2402a6eaf6f74ec1a8b6-tab-3\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Conservez vos clients            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Renforcez la fid\u00e9lit\u00e9 et r\u00e9duisez les r\u00e9clamations clients avec un messaging personnalis\u00e9            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    FID\u00c9LISER                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Personnalisez votre communication en fonction des comportements ant\u00e9rieurs du client.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    RECUEILLIR DES INFORMATIONS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Apprenez \u00e0 mieux conna\u00eetre vos clients en r\u00e9alisant des enqu\u00eates.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    INFORMER RAPIDEMENT                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Informez vos clients des changements avant qu\u2019ils n\u2019aient \u00e0 le demander.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180101\/02_ondemand_retain_logistics_company_delivery.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","solution-category":[514],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>On-demand - Infobip<\/title>\n<meta name=\"description\" content=\"Check out our solution around the topic of &quot; On-demand &quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.infobip.com\/fr\/solutions\/on-demand\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On-demand - Infobip\" \/>\n<meta property=\"og:description\" content=\"Check out our solution around the topic of &quot; On-demand &quot;\" \/>\n<meta property=\"og:url\" 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