{"id":292444,"date":"2022-06-21T11:34:02","date_gmt":"2022-06-21T09:34:02","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=products&#038;p=292444"},"modified":"2022-06-21T11:34:06","modified_gmt":"2022-06-21T09:34:06","slug":"live-chat","status":"publish","type":"products","link":"https:\/\/www2.infobip.com\/fr\/live-chat","title":{"rendered":"Live chat"},"content":{"rendered":"<section class=\"o-section o-section__bg--light-yellow o-section--campus\">\n\t    <div class=\"o-container o-container--wide\">\n        \t        <div class=\"o-section__heading | o-section__heading--centered | o-section__heading--x-wide\">\n\t            <h2 class=\"u-a5\">\n\t                \u00c9quilibrez automatisation IA et dimension humaine depuis une seule interface\t            <\/h2>\n\t\t                  \n\t        <\/div>\n\t    <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"conseillers\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_62b18d06793a7-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_62b18d06793a7-tab-0\" role=\"tab\" aria-controls=\"block_62b18d06793a7-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"conseillers\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            CONSEILLERS                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_62b18d06793a7-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_62b18d06793a7-tab-0\" role=\"tab\" aria-controls=\"block_62b18d06793a7-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"chatbots\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            CHATBOTS                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_62b18d06793a7-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_62b18d06793a7-tab-0\" >\n\n                <!-- Horizontal tabs | has-image | uses BANNER content layout -->\n<div class=\"c-banner | c-banner--tabs u-align-items-center\">\n\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\t        \t        \n            <h3 class=\"u-a4\">\n                Fournissez un support contextuel avec un Centre de Contact cloud            <\/h3>\n            <p class=\"u-b0\">\n                Enrichissez votre exp\u00e9rience client avec Live Chat, int\u00e9gr\u00e9 \u00e0 Conversations, notre solution de Centre de Contact cloud, et permettez \u00e0 vos conseillers de fournir un support contextuel depuis une seule interface.            <\/p>\n                        <a href=\"https:\/\/www2.infobip.com\/fr\/produits\/conversations\" class=\"c-link | c-link--primary | c-link--arrow\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span> Explorez Conversations<\/span>\n                                <\/a>\n        <\/article>\n    <\/div>\n\n        <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n\t        \t\t        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/03121457\/live-chat-agent-1.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                         \n        <\/div>\n    <\/div>\n        <\/div>\n<!-- \/\/BANNER LIKE -->\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_62b18d06793a7-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_62b18d06793a7-tab-1\" hidden=\"hidden\">\n\n                <!-- Horizontal tabs | has-image | uses BANNER content layout -->\n<div class=\"c-banner | c-banner--tabs u-align-items-center\">\n\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\t        \t        \n            <h3 class=\"u-a4\">\n                Automatisez votre service client avec les Chatbots            <\/h3>\n            <p class=\"u-b0\">\n                D\u00e9veloppez votre service client en offrant un support permanent au moyen des chatbots bas\u00e9s sur l\u2019intelligence artificielle et des mots cl\u00e9s, gr\u00e2ce \u00e0 notre plateforme de cr\u00e9ation de chatbots, Answers.            <\/p>\n                        <a href=\"https:\/\/www2.infobip.com\/fr\/produits\/answers\" class=\"c-link | c-link--primary | c-link--arrow\" target=\"_self\">\n                                    <svg class=\"u-icon | u-icon--arrow-squircle-right-small\">\n                                        <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--arrow-squircle-right-small\"><\/use>\n                                    <\/svg>\n                                    <span> Explorez<\/span>\n                                <\/a>\n        <\/article>\n    <\/div>\n\n        <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n\t        \t\t        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n\t                <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/03121501\/live-chat-chatbot-1.png\"\n\t                     alt=\"\">\n\t            <\/figure>\n                         \n        <\/div>\n    <\/div>\n        <\/div>\n<!-- \/\/BANNER LIKE -->\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n\n\n<section\n        id=\"caract\u00e9ristiques\"\n        class=\"o-section | o-section--features js-scroll-to-section\">\n    <div class=\"o-container\">\n        <div class=\"o-section__heading | o-section__heading--centered\">\n            <h2 class=\"u-a3\">\n\t\t\t\tEnrichissez l\u2019exp\u00e9rience de support client            <\/h2>\n\t\t\t        <\/div>\n\n        <ul class=\"c-card-list | c-card-list--2-column | c-card-list--features\">\n\n\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02151758\/customizable-widget.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tWidgets personnalisables                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tModifiez l\u2019apparence et la convivialit\u00e9 de vos widgets web et in-app et de vos messages de bienvenue.&nbsp;S\u00e9lectionnez les pages o\u00f9 vous souhaitez les placer, ainsi que les utilisateurs pouvant les voir.&nbsp;V\u00e9rifiez et testez le fonctionnement de votre Live Chat avant publication.                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02151801\/single-conv-view.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tVue compl\u00e8te des conversations                             <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tAcheminez les demandes de vos clients vers le conseiller appropri\u00e9 et offrez-leur une vue compl\u00e8te de l\u2019historique des conversations et du contexte, afin qu\u2019ils puissent \u00e9changer et fournir une assistance personnalis\u00e9e.                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02151750\/canned-response.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tR\u00e9ponses pr\u00e9enregistr\u00e9es                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tPr\u00e9d\u00e9finissez vos r\u00e9ponses et enregistrez-les pour r\u00e9pondre aux questions fr\u00e9quemment pos\u00e9es, en un seul clic.&nbsp;De plus, vos conseillers peuvent lire en direct le message saisi par le client, leur donnant ainsi une longueur d\u2019avance pour chercher la bonne r\u00e9ponse et la leur apporter rapidement.                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t                <li class=\"c-card-list__item\">\n                    <!-- CARD -->\n                    <div class=\"c-card | c-card--features  \">\n\n                        <header class=\"c-card__header\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t                                <div class=\"c-card__icon\">\n                                    <div class=\"u-media-wrapper u-media-wrapper--1-1\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02151747\/ai-automation.svg\" alt=\"\">\n                                    <\/div>\n                                <\/div>\n\n\t\t\t\t\t\t\t\t\n                            <h3 class=\"u-a1 | c-card__title\">\n\t\t\t\t\t\t\t\tAutomatisation bas\u00e9e sur l\u2019intelligence artificielle (IA)                            <\/h3>\n                        <\/header>\n                        <article class=\"c-card__content\">\n                            <p class=\"u-b0\">\n\t\t\t\t\t\t\t\tAutomatisez vos r\u00e9ponses avec des chatbots quasi-humains, et fournissez \u00e0 vos clients un support convivial 24\/7.&nbsp;All\u00e9gez la charge de travail de vos conseillers en laissant les chatbots r\u00e9pondre aux FAQ, et transmettez aux conseillers les demandes plus complexes, sans aucune interruption.                            <\/p>\n                        <\/article>\n                    <\/div>\n                    <!-- \/\/CARD -->\n                <\/li>\n\t\t\t\t        <\/ul>\n\n\t\t    <\/div>\n<\/section>\n\n\n<section class=\"o-section o-section--special-products-benefits\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"o-section__heading o-section__heading--centered o-section__heading--wide\">\n            <h2 class=\"u-a5\">\n                Avantages            <\/h2>\n            <h5 class=\"u-a1 u-regular\">\n                            <\/h5>\n            <p class=\"u-b0\">\n                           <\/p>\n                    <\/div>\n\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--special-benefits c-card-list--4-column u-flex u-flex--align-x-center u-flex--lg-space-between\">\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02164344\/omnichannel.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Exp\u00e9rience de messaging omnicanal                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>G\u00e9rez toutes les conversations avec vos clients en un seul et m\u00eame endroit.&nbsp;Basculez facilement entre les canaux pr\u00e9f\u00e9r\u00e9s de vos clients, ou entre les conversations sur le site web et l\u2019application mobile, tout en conservant un historique complet des discussions.<\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02164342\/engage.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Hausse de l\u2019engagement et du chiffre d\u2019affaires                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Convertissez vos clients et augmentez vos ventes en leur fournissant un support rapide, en r\u00e9pondant \u00e0 leurs questions et en les accompagnant \u00e0 chaque \u00e9tape de leur parcours d\u2019achat web ou in-app.<\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02164338\/customer-satisfaction.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        Accroissement de la satisfaction client                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Construisez des relations \u00e0 long terme avec vos clients gr\u00e2ce \u00e0 Live Chat.&nbsp;Les clients pr\u00e9f\u00e8rent le chat en direct en raison de sa rapidit\u00e9, praticit\u00e9 et convivialit\u00e9.<br><\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                                        <li class=\"c-card-list__item\">\n                            <!-- CARD -->\n                            <div class=\"c-card c-card--special-benefits\">\n                                <header class=\"c-card__header\">\n                                    <div class=\"c-card__icon\">\n                                        <figure class=\"u-media-wrapper | u-media-wrapper--1-1\">\n                                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2020\/07\/02164347\/reduce-costs.svg\" alt=\"\">\n                                        <\/figure>\n                                    <\/div>\n                                <\/header>\n                                <article class=\"c-card__content\">\n                                    <h3 class=\"u-a1 c-card__title\">\n                                        R\u00e9duction des co\u00fbts et optimisation de l\u2019efficacit\u00e9                                    <\/h3>\n                                    <p class=\"u-b0\">\n                                        <p>Live Chat est moins co\u00fbteux que les canaux de support traditionnels avec un temps de r\u00e9solution r\u00e9duit.&nbsp;Augmentez la productivit\u00e9 de vos conseillers gr\u00e2ce \u00e0 un syst\u00e8me d&#8217;attribution intelligent et \u00e0 la gestion de plusieurs clients en m\u00eame temps.<br><\/p>                                    <\/p>\n        \n                                <\/article>\n                            <\/div>\n                                    <!-- \/\/CARD -->\n                        <\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section\n        id=\"les-avantages-d\u2019infobip\"\n        class=\"o-section o-section--advantage js-scroll-to-section\">\n    <i class=\"o-section__bg o-section__bg--light-grey\"><\/i>\n    <div class=\"o-container o-container--wide\">\n        <div class=\"o-section__heading o-section__heading--centered | o-section__heading--x-wide\">\n            <h2 class=\"u-a5\">\n\t\t\t\tLes avantages d\u2019Infobip            <\/h2>\n        <\/div>\n\n        <div class=\"c-big-tabs c-big-tabs--vertical\">\n            <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs>\n\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-0\"\n                           class=\"u-flex u-flex--align-y-center\" data-tab-default>\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/11\/29121632\/global-reach-local-presence.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tPr\u00e9sence locale et port\u00e9e mondiale                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-1\"\n                           class=\"u-flex u-flex--align-y-center\" >\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/11\/29121630\/scalable-fast-and-flexibile-solutions.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tSolutions \u00e9volutives, rapides et souples                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-2\"\n                           class=\"u-flex u-flex--align-y-center\" >\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/11\/29121633\/automate-communication-campaigns.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tInfrastructure propri\u00e9taire                                <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t                    <li class=\"c-big-tabs__link\">\n                        <a href=\"#advantage-tab-3\"\n                           class=\"u-flex u-flex--align-y-center\" >\n                            <div class=\"c-big-tabs__icon\">\n\t\t\t\t\t\t\t\t                                    <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/11\/29121630\/remarkable-customer-experience.svg\"\n                                         alt=\"\">\n\t\t\t\t\t\t\t\t\t\n                            <\/div>\n                            <div class=\"c-big-tabs__title\">\n                                <p class=\"u-b2 u-heavy u-uppercase\">\n\t\t\t\t\t\t\t\t\tExp\u00e9rience client remarquable                                 <\/p>\n                            <\/div>\n                        <\/a>\n                    <\/li>\n\t\t\t\t\t            <\/ul>\n            <div class=\"c-big-tabs__content-wrapper\">\n\t\t\t\t                    <li id=\"advantage-tab-0\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Pr\u00e9sence locale et port\u00e9e mondiale                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Notre pr\u00e9sence locale nous permet de r\u00e9agir plus rapidement en apportant des solutions adapt\u00e9es aux besoins de nos clients tout en respectant les exigences locales.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t                    <li id=\"advantage-tab-1\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Solutions \u00e9volutives, rapides et souples                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Nos solutions sont cr\u00e9\u00e9es pour s\u2019adapter \u00e0 un march\u00e9 en constante \u00e9volution et aux tendances de communication \u00e0 une vitesse et avec un niveau de pr\u00e9cision et de personnalisation que seule une solution interne peut offrir.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t                    <li id=\"advantage-tab-2\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Infrastructure propri\u00e9taire                                <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Notre infrastructure s\u2019adapte facilement de mani\u00e8re horizontale, en tirant parti du mod\u00e8le cloud hybride pour ne jamais manquer de ressources.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t                    <li id=\"advantage-tab-3\" class=\"c-big-tabs__content\">\n                        <div class=\"c-big-tabs__content-inner\">\n                            <div class=\"c-big-tabs__content-left\">\n                                <h3 class=\"u-a3\">\n\t\t\t                        Exp\u00e9rience client remarquable                                 <\/h3>\n                                <p class=\"u-b0 u-b0--b\">\n\t\t\t                        Nous vous aidons \u00e0 \u00eatre op\u00e9rationnels rapidement, que ce soit dans le domaine de l\u2019int\u00e9gration, dans la diffusion des meilleures pratiques de messaging ou dans le conseil en solutions.                                <\/p>\n\t\t                                                    <\/div>\n                            <div class=\"c-big-tabs__content-right\">\n\t\t                                                    <\/div>\n                        <\/div>\n                    <\/li>\n\t\t\t\t\t            <\/div>\n        <\/div>\n\n\t\t\n    <\/div>\n<\/section>\n\n\n<!-- FLOW CTA -->\n<div class=\"o-flow-cta-wrapper o-section--flow-cta o-section__bg--dark\">\n    <div class=\"c-editor-block c-editor-block--flow-cta \">\n        <div class=\"c-flow-cta\">\n            <div class=\"c-flow-cta__top\">\n                <div class=\"u-a2 u-bold\">\n                    <p><b>Proposez un support client web et in-app efficace avec Live Chat<\/b><br><\/p>                <\/div>\n                            <\/div>\n            <div class=\"c-flow-cta__bottom\">\n                 <a href=\"\/fr\/contact?channel=pr-livechat\" class=\"c-button c-button--primary\" target=\"_self\" >\n                            <span>Contacter un expert<\/span>\n                        <\/a>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- \/\/FLOW CTA -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":36898,"template":"","product-category":[495],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Live chat - Infobip<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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