{"id":40724,"date":"2020-08-15T12:17:44","date_gmt":"2020-08-15T10:17:44","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=solutions&#038;p=40724"},"modified":"2022-10-26T11:00:48","modified_gmt":"2022-10-26T09:00:48","slug":"retail","status":"publish","type":"solutions","link":"https:\/\/www2.infobip.com\/es\/soluciones\/retail","title":{"rendered":"Retail"},"content":{"rendered":"<section class=\"o-section o-section--statement\">\n\t<div class=\"o-container o-container--wide\">\n\t\t<div class=\"c-statement-wrapper\">\n\t\t\t<div class=\"c-statement\">\n\t\t\t\t<div class=\"c-statement__graphics\">\n\t\t\t\t\t<div class=\"c-statement__graphics-left\">\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tTiene los clientes y las ideas.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114507\/Icon-1.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-center\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--big\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10111236\/infobip-sign.png\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"c-statement__graphics-right\">\n\t\t\t\t\t\t<div class=\"c-statement__icon c-statement__icon--small\">\n\t\t\t\t\t\t\t<figure class=\"u-media-wrapper u-media-wrapper--1-1\">\n\t\t\t\t\t\t\t\t<img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/06\/28114511\/Icon-2.svg\" alt=\"\">\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<p class=\"u-b2 u-regular\">\n\t\t\t\t\t\t\tTenemos la tecnolog\u00eda, los datos y los a\u00f1os de experiencia.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"c-statement__heading\">\n\t\t\t\t\t<div class=\"u-a5 u-regular u-text-center\">\n\t\t\t\t\t\tJuntos, podemos crear recorridos excepcionales para clientes que ganar\u00e1n corazones y billeteras.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"o-logo-list-wrapper\">\n    <div class=\"o-container o-container--wide\">\n        <div class=\"c-logo-list\">\n\t        \t\t        <div class=\"c-logo-list__heading\">\n\t                <p class=\"u-a4 u-heavy\">\n\t                    Usado por las marcas retail m\u00e1s grandes del mundo.\t                <\/p>\n\t            <\/div>\n\t                   \n            <ul class=\"c-logo-list__list u-flex\">\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082215\/bk-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02134250\/lg-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082217\/loccitane-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10083211\/citrus-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/23082220\/wurth-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t            \t\t            <li class=\"c-logo-list__item\">\n\t\t\t            \t\t\t\t            <div class=\"c-logo-list__logo\">\n\t                            <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135312\/club-comex-logo.png\" alt=\"\">\n\t                        <\/div>\n\t\t\t                                \n                    <\/li>\n\t                        <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<section\n        class=\"o-section o-section--accent-blue o-section--special-products-user-experience\">\n    <div class=\"o-container\">\n\t\t\n        <div class=\"o-section__content\">\n            <ul class=\"c-card-list c-card-list--user-experience c-card-list--3-column u-flex u-flex--align-x-center\">\n\n\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>MULTIPLIQUE LAS VENTAS<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tIncremente 6 veces las ventas mensuales y reduzca el ciclo de entrega                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/10\/29163954\/wurth-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>MANTENGA LEALES A SUS CLIENTES<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\t35% de aumento de CTR en campa\u00f1as de fidelizaci\u00f3n de aplicaciones                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/10083212\/citrus-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t                        <li class=\"c-card-list__item\">\n\t\t\t\t\t\t\t                                <!-- CARD -->\n                                <div class=\"c-card c-card--user-experience\">\n                                    <header class=\"c-card__header\">\n\n                                        <div class=\"c-eyebrow-group\">\n                                            <span class=\"c-eyebrow c-eyebrow--tertiary\">\n                                                <span>INCREMENTE LA INTERACCI\u00d3N<\/span>\n                                            <\/span>\n                                        <\/div>\n                                    <\/header>\n                                    <article class=\"c-card__content\">\n\n                                        <h4 class=\"u-a1 u-bold \">\n\t\t\t\t\t\t\t\t\t\t\tAumente 10 veces la interacci\u00f3n con el contenido de marca                                        <\/h4>\n                                    <\/article>\n\n                                    <footer class=\"c-card__footer\">\n                                        <img src=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/02135313\/club-comex-logo-small.png\" alt=\"\">\n                                    <\/footer>\n                                <\/div>\n                                <!-- \/\/CARD -->\n\t\t\t\t\t\t\t\t\n                        <\/li>\n\n\t\t\t\t\t\t            <\/ul>\n\t\t\t        <\/div>\n    <\/div>\n<\/section>\n\n\n\t<section id=\"customer-journey\" class=\"o-section o-section__bg--light-grey o-section--customer-journey\">\n\n\t    <div class=\"o-container o-container--wide\">\n        \t        <div class=\"o-section__heading | o-section__heading--centered | o-section__heading--x-wide\">\n\t            <h2 class=\"u-a5\">\n\t                <b>Mejor comunicaci\u00f3n en todas las etapas del recorrido del cliente.<\/b>\t            <\/h2>\n\t\t                  \n\t        <\/div>\n\t    <div class=\"c-big-tabs c-big-tabs--horizontal c-big-tabs--has-no-border\">\n    <ul class=\"c-big-tabs__navigation-wrapper\" data-tabs=\"\" data-tabs-0=\"\" role=\"tablist\" data-index=\"asegure\">\n                    <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_150f3091d153403508e68546a912ab85-tab-0\"\n                   class=\"u-flex u-flex--align-y-center\" data-tab-default=\"\"                   id=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-0\" role=\"tab\" aria-controls=\"block_150f3091d153403508e68546a912ab85-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"1\" data-related=\"asegure\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            ASEGURE                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_150f3091d153403508e68546a912ab85-tab-1\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-0\" role=\"tab\" aria-controls=\"block_150f3091d153403508e68546a912ab85-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"2\" data-related=\"capture\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            CAPTURE                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_150f3091d153403508e68546a912ab85-tab-2\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-0\" role=\"tab\" aria-controls=\"block_150f3091d153403508e68546a912ab85-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"3\" data-related=\"soporte\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            SOPORTE                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                        <li class=\"c-big-tabs__link js-tab-item js-illustration-tab-item\" role=\"presentation\">\n                <a href=\"#block_150f3091d153403508e68546a912ab85-tab-3\"\n                   class=\"u-flex u-flex--align-y-center\"                    id=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-0\" role=\"tab\" aria-controls=\"block_150f3091d153403508e68546a912ab85-tab-0\"\n                   aria-selected=\"false\" tabindex=\"-1\" data-index=\"4\" data-related=\"retenga\">\n                                        <div class=\"c-big-tabs__title\">\n                        <p class=\"u-b2 u-heavy u-uppercase\">\n                            RETENGA                        <\/p>\n                    <\/div>\n                <\/a>\n            <\/li>\n                <\/ul>\n    <div class=\"c-big-tabs__content-wrapper\">\n                <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_150f3091d153403508e68546a912ab85-tab-0\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-0\" >\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Asegure las Cuentas de los Clientes            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Proteja las cuentas de los clientes y su informaci\u00f3n del fraude en todas las etapas, desde el registro hasta la compra            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    AUTENTIQUE LOS REGISTROS E INICIOS DE SESI\u00d3N                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Prevenga el fraude y la usurpaci\u00f3n de cuentas al proporcionar a los compradores una capa adicional de seguridad al usar su plataforma. Prevenga el fraude y la usurpaci\u00f3n de cuentas al proporcionar a los compradores una capa adicional de seguridad al usar su plataforma.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    SIMPLIFIQUE EL DILIGENCIAMIENTO DE FORMATOS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Haga que el registro sea m\u00e1s f\u00e1cil al tiempo que aumenta la seguridad: ayude a los clientes a registrarse o iniciar sesi\u00f3n solo con su n\u00famero de tel\u00e9fono, mientras que el resto del formulario se completa autom\u00e1ticamente con informaci\u00f3n verificada del cliente de las bases de datos de telecomunicaciones.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180052\/04_solutions_retail_secure.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_150f3091d153403508e68546a912ab85-tab-1\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-1\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Capture la atenci\u00f3n del cliente            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Haga que sus productos se destaquen en los canales preferidos de sus clientes            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    PERSONALICE LA COMUNICACI\u00d3N                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Haga que sus clientes regresen enviando mensajes oportunos y relevantes adaptados a sus necesidades inmediatas y activados por su comportamiento pasado y actual.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    EJECUTE PROMOCIONES PRIMERO EN DISPOSITIVOS M\u00d3VILES                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Haga que sea f\u00e1cil para sus clientes participar en sus concursos, obsequios y otras actividades promocionales, directamente desde sus tel\u00e9fonos m\u00f3viles.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    REDUZCA LAS TASAS DE ABANDONO DE CARRITO                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Haga que sus clientes vuelvan a sus carritos de compras abandonados con campa\u00f1as autom\u00e1ticas que se env\u00edan en el momento adecuado, directamente a los canales de comunicaci\u00f3n preferidos de sus clientes.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180051\/03_engage_personalized_offer.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_150f3091d153403508e68546a912ab85-tab-2\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-2\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Ofrezca una experiencia excepcional al cliente            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Optimice los recursos de soporte al cliente administrando toda la comunicaci\u00f3n desde una sola plataforma            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    ENTIENDA EL COMPORTAMIENTO DEL CLIENTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Permita que su equipo de soporte entienda el contexto del cliente a un vistazo a trav\u00e9s de un \u00fanico panel que contiene todas las interacciones, ya sea que se hagan por correo electr\u00f3nico, tel\u00e9fono, en l\u00ednea o en las redes sociales.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    OFREZCA SOPORTE EN PUNTOS DE CONTACTO CLAVE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Reduzca la tasa de rebote de su sitio web ofreciendo a sus clientes una forma conveniente de pedir aclaraciones en tiempo real sobre mensajes de chat, llamadas y chatbots.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    COMUN\u00cdQUESE PROACTIVAMENTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Ahorre un tiempo valioso de su servicio al cliente al reducir la cantidad de preguntas repetitivas que se le presentan. Automatice las notificaciones que informan a los clientes sobre el estado de sus pedidos, la actividad de sus cuentas o los cambios en el inventario, antes de que tengan que preguntar.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180050\/01_retail_support_chatbot.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                    <ul class=\"c-big-tabs__content js-tab-content\">\n            <li id=\"block_150f3091d153403508e68546a912ab85-tab-3\" class=\"c-big-tabs__content js-illustration-animation-tab-wrapper\" role=\"tabpanel\"\n                aria-labelledby=\"tabby-toggle_block_150f3091d153403508e68546a912ab85-tab-3\" hidden=\"hidden\">\n\n                <div class=\"c-banner c-banner--customer-journey\">\n    <div class=\"c-banner__left\">\n        <article class=\"c-banner__content\">\n\n            <h3 class=\"u-a3\">\n                Construya relaciones significativas a escala            <\/h3>\n\n            <p class=\"u-b0 u-b0--b u-regular\">\n                Pase de plantillas de mensajer\u00eda gen\u00e9ricas a conversaciones personalizadas uno a uno            <\/p>\n\n            <!-- ACCORDION -->\n            <div class=\"c-accordion js-accordion\">\n                                        <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    OBJETIVO BASADO EN LAS PREFERENCIAS DEL CLIENTE                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Dise\u00f1e mensajes \u00fanicos para todos los segmentos de clientes bas\u00e1ndose en una vista completa de sus preferencias, desde patrones de compra anteriores hasta sus canales de comunicaci\u00f3n preferidos.                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    INTERACT\u00daE NUEVAMENTE CON LOS COMPRADORES INACTIVOS                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Obtenga una mejor respuesta a sus campa\u00f1as de remercadeo combinando el mensaje correcto con el canal de comunicaciones correcto. Aumente la cantidad de clientes que regresan a su sitio web, tienda de comercio electr\u00f3nico o a su aplicaci\u00f3n de compras.<br \/>\r\n<br \/>\r\nElimine las conjeturas de la focalizaci\u00f3n e involucre a los clientes con mensajes relevantes en el canal de comunicaci\u00f3n correcto. Obtenga una mejor respuesta en sus campa\u00f1as de remercadeo y aumente la cantidad de clientes que regresan a su sitio web, tienda f\u00edsica o su aplicaci\u00f3n de compras.<br \/>\r\n                                <\/p>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"c-accordion__header\">\n                            <div class=\"c-accordion__trigger js-accordion-header\">\n                                <h4 class=\"u-b0 u-bold\">\n                                    MEJORE LAS CAMPA\u00d1AS DE LEALTAD                                <\/h4>\n                                <svg class=\"u-icon u-icon--chevron-down\">\n                                    <use xlink:href=\"https:\/\/www2.infobip.com\/wp-content\/themes\/infobip\/static\/icons\/symbol-defs.svg#u-icon--chevron-down\"><\/use>\n                                <\/svg>\n                            <\/div>\n                        <\/div>\n                        <div class=\"c-accordion__panel js-accordion-panel\">\n                            <div class=\"c-accordion__panel-inner js-accordion-panel-inner\">\n                                <p class=\"u-b0\">\n                                    Automatice la comunicaci\u00f3n con los miembros de su programa de fidelizaci\u00f3n, para que conozcan al instante sus \u00faltimas ofertas y puedan comenzar a utilizarlas f\u00e1cilmente.                                <\/p>\n                            <\/div>\n                        <\/div>\n                        \n                            <\/div>\n            <!-- \/\/ACCORDION -->\n        <\/article>\n    <\/div>\n\n    <div class=\"c-banner__right\">\n        <div class=\"c-banner__illustration c-banner__illustration--portrait c-banner__illustration--light-grey\">\n            <div class=\"c-animation-wrapper\">\n    <div class=\"c-animation\">\n        <div class=\"c-animation__container js-illustration-animation\"\n             data-animation=\"https:\/\/cdn-www.infobip.com\/wp-content\/uploads\/2019\/12\/11180051\/02_retain_loyalty_app.json\"\n             data-loop=\"false\"\n        >\n            <!-- ILLUSTRATION -->\n        <\/div>\n    <\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/li>\n        <\/ul>\n                <\/div>\n<\/div>\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","solution-category":[450],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retail - Infobip<\/title>\n<meta name=\"description\" content=\"Check out our solution around the topic of &quot; 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