{"id":168628,"date":"2022-04-13T13:22:45","date_gmt":"2022-04-13T11:22:45","guid":{"rendered":"https:\/\/www2.infobip.com\/?post_type=case-study&p=168628"},"modified":"2022-04-25T13:05:20","modified_gmt":"2022-04-25T11:05:20","slug":"petpetgo","status":"publish","type":"case-study","link":"https:\/\/www2.infobip.com\/cn\/customer\/petpetgo","title":{"rendered":"\u6bdb\u5b69\u5e02\u96c6\uff1a\u5728FB\u5ee3\u544a\u6295\u5831\u7387\u4f4e\u9761\u7684\u6642\u4ee3\uff0c\u6703\u54e1\u6d88\u8cbb\u983b\u7387\u4e5f\u80fd\u500d\u6578\u589e\u9577"},"content":{"rendered":"
\n Challenge<\/span>\n <\/p>\n <\/div>\n<\/div>\n\n\n \u5982\u4eca\u8e8b\u5347\u70ba\u5168\u53f0\u5782\u76f4\u5bf5\u7269\u96fb\u5546\u754c\u6392\u540d\u7b2c\u4e00\u7684\u54c1\u724c\u6bdb\u5b69\u5e02\u96c6<\/a>\uff0c\u904e\u53bb\u4e5f\u66fe\u9762\u81e8\u8a31\u591a\u8003\u9a57\u8207\u6311\u6230\u3002\u6bdb\u5b69\u5e02\u96c6\u5275\u7acb\u521d\u671f\uff0c\u6295\u8cc7\u5927\u91cf\u7684\u8cc7\u6e90\u65bc\u793e\u7fa4\u5a92\u9ad4\u5ee3\u544a\u4e0a\uff0c\u7136\u800c\u8fd1\u5e7e\u5e74\uff0c\u4ed6\u5011\u6ce8\u610f\u5230\u5728Facebook\u5e73\u81fa\u6295\u653e\u5ee3\u544a\u7684\u5546\u5bb6\u6578\u91cf\u4e0d\u65b7\u589e\u52a0\uff0c\u5176\u52d5\u614b\u7248\u9762\u7684\u5448\u73fe\u65b9\u5f0f\u4e5f\u9020\u6210\u5546\u5bb6\u7684\u5e73\u5747\u66dd\u5149\u6709\u9650\uff0c\u52a0\u4e0a\u5ee3\u544a\u8cbb\u7528\u9023\u5e74\u4e0a\u6f32\uff0c\u4f7f\u5f97ROAS \uff08Return on ad spend\uff0c\u5373\u5ee3\u544a\u6295\u8cc7\u5831\u916c\u7387\uff09\u5927\u5e45\u4e0b\u964d\u3002 \u518d\u8005\uff0c\u6bdb\u5b69\u5e02\u96c6\u539f\u5148\u50c5\u5927\u91cf\u767c\u9001\u8f03\u7121\u8ffd\u8e64\u6210\u6548\u7684\u7fa4\u767c\u5f0f\u4fc3\u92b7\u90f5\u4ef6\uff0c\u4f7f\u5f97\u958b\u4fe1\u7387\u8f03\u4f4e\u3002\u7d9c\u5408\u5ee3\u544a\u6210\u672c\u4e0a\u5347\u8207\u7f3a\u4e4f\u500b\u4eba\u5316\u5167\u5bb9\u9019\u5169\u5927\u56e0\u7d20\uff0c\u4f7f\u5f97\u71df\u6536\u5229\u6f64\u4e0d\u65b7\u88ab\u58d3\u7e2e\u3002<\/p>\n\n\n\n \u70ba\u4e86\u6539\u5584\u4e0a\u8ff0\u7684\u5169\u5927\u75db\u9ede\uff0c\u6bdb\u5b69\u5e02\u96c6\u6c7a\u5b9a\u5c0b\u6c42\u65b0\u65b9\u6cd5\u4e26\u8abf\u6574\u7b56\u7565\uff0c\u4ee5\u5206\u773e\u8207\u8cbc\u6a19\u6253\u9020\u500b\u4eba\u5316\u8a0a\u606f\uff0c\u5728\u5c0d\u7684\u6642\u9593\u767c\u9001\u500b\u4eba\u5316\u8a0a\u606f\u7d66\u7cbe\u6e96\u53d7\u773e\uff0c\u63d0\u5347\u8f49\u5316\u7387\u3002\u53e6\u5916\uff0c\u6bdb\u5b69\u5e02\u96c6\u4e5f\u59a5\u5584\u904b\u7528\u5bf5\u7269\u7522\u696d\u7684\u56de\u8cfc\u7279\u6027\uff0c\u904b\u7528\u81ea\u52d5\u5316\u884c\u92b7\uff08MA\uff0cMarketing Automation\uff09\u5de5\u5177\u8207\u9867\u5ba2\u6578\u64da\u5e73\u81fa\uff08CDP\uff0cCustomer Data Platform\uff09\uff0c\u591a\u65b9\u6574\u5408\u5404\u901a\u8a0a\u6e20\u9053\uff0c\u5982\u96fb\u5b50\u5831\uff08EDM\uff0cEmail Direct Marketing\uff09\u3001\u7c21\u8a0a\u6216\u5176\u4ed6\u901a\u8a0a\u65b9\u5f0f\uff0c\u6df1\u5165\u6703\u54e1\u7d93\u71df\uff0c\u77ad\u89e3360\u5ea6\u6703\u54e1\u6578\u64da\u8ecc\u8de1\uff0c\u5728\u63d0\u5347\u5ba2\u6236\u9ad4\u9a57\u7684\u540c\u6642\uff0c\u5927\u5927\u964d\u4f4e\u6210\u672c\u4e26\u8b93\u6536\u76ca\u7ffb\u500d\u6210\u9577\uff01<\/p>\n\n\n \n Solution<\/span>\n <\/p>\n <\/div>\n<\/div>\n\n\n \u70ba\u5354\u52a9\u6bdb\u5b69\u5e02\u96c6\u63d0\u9ad8\u300c\u6703\u54e1\u7d93\u71df\u300d\u7684\u6210\u6548\uff0cInfobip\u63d0\u4f9b\u4e86\u4e00\u7ad9\u5f0f\u7684\u89e3\u6c7a\u65b9\u6848 \u2014 \u5168\u901a\u9053\u9867\u5ba2\u4e92\u52d5\u5e73\u81fa Moments + People\uff1a<\/p>\n\n\n\n \u6bdb\u5b69\u5e02\u96c6\u7684\u5be6\u969b\u4f7f\u7528\u60c5\u5883\uff1a<\/strong><\/p>\n\n\n\n 1. \u5c0d\u6703\u54e1\u8207\u5546\u54c1\u505a\u5927\u5340\u584a\u5206\u985e\uff0c\u9032\u800c\u5b9a\u7fa9\u500b\u4eba\u5316\u8a0a\u606f\u5167\u5bb9\u548c\u884c\u92b7\u6d41\u7a0b\u8a2d\u8a08<\/strong><\/p>\n\n\n\n Infobip CDP \u5177\u6709\u5f48\u6027\u4e32\u63a5\u7684\u9748\u6d3b\u6027\uff0c\u53ef\u4ee5\u5e6b\u52a9\u4f01\u696d\u6253\u7834\u6703\u54e1\u6578\u64da\u6574\u5408\u7684\u56f0\u5883\u3002\u6bdb\u5b69\u5e02\u96c6\u9996\u5148\u5c07\u73fe\u6709\u6703\u54e1\u548c\u5546\u54c1\u7684\u5c6c\u6027\u505a\u5206\u985e\uff1a<\/p>\n\n\n\n \u70ba\u4e86\u66f4\u52a0\u4e86\u89e3\u6d88\u8cbb\u8005\u6a23\u8c8c\uff0c\u56e0\u6b64\u8a18\u9304\u6703\u54e1\u7684\u8cfc\u8cb7\u5546\u54c1\u985e\u5225\uff0c\u5305\u542b\u98fc\u6599\u985e\u578b\u3001\u5bf5\u7269\u7528\u54c1\u7684\u54c1\u9805\uff0c\u751a\u81f3\u9ad8\u7aef\u6216\u5e73\u50f9\u5546\u54c1\u7b49\u8cc7\u8a0a\u3002<\/p>\n\n\n\n \u6709\u4e86\u5404\u500b\u5206\u985e\u65cf\u7fa4\u7684\u6a23\u8c8c\uff0c\u6bdb\u5b69\u5e02\u96c6\u6df1\u5165\u904b\u7528\u5168\u901a\u9053\u9867\u5ba2\u6236\u52d5\u5e73\u53f0Moments \u8a2d\u8a08\u51fa\u591a\u6a23\u8c8c\u7684\u884c\u92b7\u5167\u5bb9\uff0c\u63a8\u9001\u7cbe\u6e96\u7684\u500b\u4eba\u5316\u8a0a\u606f\uff0c\u50cf\u662f\uff1a<\/p>\n\n\n\n \u85c9\u7531Infobip\u6613\u64cd\u4f5c\u53c8\u6559\u5b78\u5b8c\u6574\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u6bdb\u5b69\u5e02\u96c6\u80fd\u5c0d\u6703\u54e1\u5c6c\u6027\u8207\u4ea4\u6613\u985e\u578b\u4f5c\u5206\u985e\u4ee5\u63cf\u7e6a\u66f4\u7cbe\u6e96\u7684\u5ba2\u6236\u756b\u50cf\uff08\u4f8b\u5982\uff1a\u8cfc\u8cb7\u9031\u671f\u3001\u7522\u54c1\u504f\u597d\uff09\uff0c\u4e26\u4ee5\u81ea\u52d5\u5316\u884c\u92b7\u5de5\u5177\u5c0d\u6bcf\u4e00\u4f4d\u9867\u5ba2\u63a8\u64ad\u91cf\u8eab\u5b9a\u88fd\u7684\u884c\u92b7\u5167\u5bb9\uff0c\u63d0\u5347\u5ba2\u55ae\u50f9\u3002<\/p>\n\n\n\n \u8209\u4f8b\u4f86\u8aaa\uff0c\u56e0\u8003\u91cf\u67d0\u4e9b\u9867\u5ba2\u4e5f\u8a31\u662f\u65b0\u624b\u6bdb\u5b69\u7236\u6bcd\u6216\u9996\u6b21\u4f7f\u7528\u8a72\u7522\u54c1\uff0c\u82e5\u6709\u9867\u5ba2\u8cfc\u8cb7\u5bf5\u7269\u98fc\u6599\uff0c\u4e00\u5468\u5167\u6bdb\u5b69\u5e02\u96c6\u6703\u5411\u8a72\u8cfc\u8cb7\u8005\u4ee5\u96fb\u5b50\u90f5\u4ef6\u5bc4\u767c\u5bf5\u7269\u98fc\u6599\u76f8\u95dc\u77e5\u8b58\uff0c\u5305\u542b\u4efd\u91cf\u8a55\u4f30\u3001\u5bf5\u7269\u5728\u4e0d\u540c\u968e\u6bb5\u9700\u8981\u7684\u71df\u990a\u6210\u5206\uff0c\u96a8\u4fe1\u9084\u6703\u8cbc\u5fc3\u5730\u9644\u4e0a\u76f8\u95dc\u5f71\u7247\u9023\u7d50\u4f9b\u98fc\u8005\u505a\u53c3\u8003\u3002 \u82e5\u4ee5\u5de5\u5177\u6d41\u7a0b\u7684\u5c64\u9762\u4f86\u770b\uff0c\u5247\u662fPeople \u5148\u5c07\u9019\u7b46\u4ea4\u6613\u8cc7\u6599\u5206\u985e\u6574\u7406\uff0c\u4e26\u6309\u7167Moments\u5167\u8a2d\u5b9a\u7684\u6d41\u7a0b\u5411\u9867\u5ba2\u4ee5\u96fb\u5b50\u90f5\u4ef6\u4f5c\u5167\u5bb9\u767c\u9001\uff0c\u518d\u53e6\u5916\u4ee5\u7c21\u8a0a\u6216\u5176\u4ed6\u901a\u8a0a\u8edf\u9ad4\u63d0\u9192\u9867\u5ba2\u958b\u555f\u4fe1\u4ef6\u3002<\/p>\n\n\n\n \u900f\u904e\u9019\u6a23\u7684\u65b9\u5f0f\uff0c \u52a0\u5f37\u6703\u54e1\u5c0d\u65bc\u300c\u6bdb\u5b69\u5e02\u96c6\u80fd\u63d0\u4f9b\u5168\u65b9\u4f4d\u4e14\u8cbc\u5fc3\u670d\u52d9\u300d\u7684\u54c1\u724c\u5f62\u8c61\uff0c\u63d0\u5347\u6703\u54e1\u5c0d\u54c1\u724c\u5728\u60c5\u611f\u9762\u7684\u5347\u7d1a\uff0c\u9032\u4e00\u6b65\u63d0\u9ad8\u9867\u5ba2\u5fe0\u8aa0\u5ea6\u548c\u56de\u8cfc\u7387\u3002<\/p>\n\n\n\n 2. \u6709\u6548\u5229\u7528\u5404\u7a2e\u901a\u8a0a\u7ba1\u9053\u7684\u7368\u7279\u512a\u52e2\uff0c\u8c50\u5bcc\u8cc7\u8a0a\u5f62\u5f0f\u53ca\u5167\u5bb9<\/strong><\/p>\n\n\n\n \u5982\u4eca\u8cc7\u8a0a\u5927\u7206\u70b8\uff0c\u4e14\u5404\u7a2e\u901a\u8a0a\u6e20\u9053\u9069\u5408\u627f\u8f09\u7684\u5167\u5bb9\u8207\u53d7\u773e\u63a5\u53d7\u5ea6\u4e0d\u76e1\u76f8\u540c\uff0c\u82e5\u80fd\u914d\u5408\u6d88\u8cbb\u8005\u504f\u597d\u7684\u901a\u8a0a\u65b9\u5f0f\u8207\u5167\u5bb9\u5f62\u5f0f\uff08\u5982\u77ed\u5f71\u97f3\uff09\u505a\u6e9d\u901a\uff0c\u66f4\u80fd\u63d0\u5347\u8a0a\u606f\u50b3\u9054\u7684\u6548\u679c\u3002\u4f8b\u5982\uff0c\u7531\u65bc\u96fb\u5b50\u90f5\u4ef6\u80fd\u627f\u8f09\u7bc7\u5e45\u8f03\u9577\u7684\u5167\u5bb9\uff0c\u56e0\u6b64\u6bdb\u5b69\u5e02\u96c6\u4e3b\u8981\u4ee5\u90f5\u4ef6\u63a8\u9001\u66f4\u6709\u6df1\u5ea6\u4e14\u5177\u4e92\u52d5\u6027\u7684\u5167\u5bb9\u3002\u5176\u6b21\uff0c\u7c21\u8a0a\u672c\u8eab\u53ef\u5141\u8a31\u7684\u7bc7\u5e45\u6709\u9650\uff0c\u6545\u8f03\u9069\u5408\u7528\u65bc\u5373\u6642\u6027\u4e14\u7c21\u77ed\u7684\u8cc7\u8a0a\u3002\u70ba\u4e86\u7d50\u5408\u5169\u8005\u512a\u52e2\uff0c\u6bdb\u5b69\u5e02\u96c6\u9078\u64c7\u4e86 Infobip \u5168\u901a\u9053\u9867\u5ba2\u4e92\u52d5\u5e73\u81faMoments + People\uff0c\u900f\u904e\u55ae\u4e00\u5e73\u53f0\u6574\u5408\u6240\u6709\u901a\u8a0a\u6e20\u9053\uff0c\u4e0d\u50c5\u9054\u5230\u500b\u4eba\u5316\u5167\u5bb9\u3001\u7cbe\u6e96\u5316\u63a8\u9001\uff0c\u4e5f\u6210\u529f\u6539\u5584\u8a0a\u606f\u50b3\u9054\u6548\u679c\uff0c\u63d0\u5347\u4e86\u8f49\u5316\u7387\u3002<\/p>\n\n\n\n 3. \u9069\u7576\u7684\u6642\u9593\u9593\u9694\u9032\u884c\u81f3\u5c11\u5169\u6b21\u7684\u500b\u4eba\u5316\u884c\u92b7\u6d3b\u52d5\u63a8\u64ad<\/strong><\/p>\n\n\n\n \u5728\u6bcf\u4e00\u6a94\u4fc3\u92b7\u512a\u60e0\u6d3b\u52d5\u671f\u9593\uff0c\u6bdb\u5b69\u5e02\u96c6\u90fd\u6703\u5c07\u6703\u54e1\u540d\u55ae\u4ee5People\u505a\u66f4\u8a73\u7d30\u7684\u5206\u773e\u8207\u8cbc\u6a19\uff0c\u91dd\u5c0d\u6bcf\u4f4d\u9867\u5ba2\u7684RFM\u6a21\u578b\uff08Recency\uff0c\u6700\u8fd1\u4e00\u6b21\u6d88\u8cbb\u6642\u9593\uff1bFrequency\uff0c\u6d88\u8cbb\u983b\u6b21\uff1bMonetary\uff0c\u6d88\u8cbb\u91d1\u984d\uff09\u53ca\u6b77\u53f2\u6d88\u8cbb\u7d00\u9304\uff0c\u4ee5Moments\u900f\u904e\u96fb\u5b50\u4fe1\u7bb1\u9032\u884c\u7b2c\u4e00\u6ce2\u64cd\u4f5c\uff0c\u518d\u65bc\u7279\u5b9a\u6642\u9593\u9593\u9694\u5167\u4ee5\u5176\u4ed6\u901a\u8a0a\u6e20\u9053\u505a\u7b2c\u4e8c\u6ce2\u5167\u5bb9\u767c\u9001\uff0c\u85c9\u6b64\u5e6b\u52a9\u54c1\u724c\u8a0a\u606f\u6210\u529f\u50b3\u905e\u81f3\u6d88\u8cbb\u8005\u3002\u53e6\u4e00\u65b9\u9762\uff0c\u9664\u767c\u653e\u96fb\u5b50\u512a\u60e0\u5238\uff0c\u4e5f\u4f9d\u7167\u6574\u7406\u597d\u7684\u6578\u64da\u8207\u8a2d\u5b9a\u7684\u6d41\u7a0b\u5411\u9867\u5ba2\u63a8\u64ad\u7279\u5b9a\u54c1\u724c\u6d3b\u52d5\u8cc7\u8a0a\uff0c\u6216\u63d0\u9192\u8cfc\u7269\u8eca\u5167\u7684\u672a\u7d50\u5546\u54c1\u3002<\/p>\n\n\n\n\u6311\u6230<\/h2>\n\n\n\n
\u89e3\u6c7a\u65b9\u6848<\/h2>\n\n\n\n